Creating value for the customer while minimising waste, time, energy, and effort.


What is a Lean Management Approach?

  • understanding what’s going on at the place where value is created, commonly known as the gemba.
  • improving the processes by which products and services are created and delivered.
  • developing and empowering people through problem solving and coaching.
  • developing leaders and an effective management system.

What is Organisational Transformation?

Shifting the business model to a desired future state. Lean transformation requires learning a new way of thinking and acting, characterised not by implementing a series of steps or solutions, but addressing key questions of Purpose, Process, and People.

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