Creating value for the customer while minimising waste, time, energy, and effort.
What is a Lean Management Approach?
- understanding what’s going on at the place where value is created, commonly known as the gemba.
- improving the processes by which products and services are created and delivered.
- developing and empowering people through problem solving and coaching.
- developing leaders and an effective management system.
What is Organisational Transformation?
Shifting the business model to a desired future state. Lean transformation requires learning a new way of thinking and acting, characterised not by implementing a series of steps or solutions, but addressing key questions of Purpose, Process, and People.
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