News

Magical Thinking

Try telling a friend you have come across some ‘magical thinking’? What reaction might you get? Will they ask, ‘You mean like in mushrooms?’ or ‘As in Elon Musk or Richard Branson?’ I first heard the term in a very different context, used by someone who was once herself a senior politician. She was referring […]

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Whimsical Reflections Lean Summit Africa 2018

Some say that insight comes when we remember something valuable after forgetting what we were taught. What value has come back to you after forgetting the ‘gems’ of the Summit of four months ago? Not trusting my memory, I have rummaged through my notes, and the slides shared after the Summit, extracting what resonated, if somewhat whimsically, […]

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The Story that Graphs (don’t) Tell

A recurring bone of contention between different schools of thought about performance measurement in the improvement world is the debate about quantitative versus qualitative analysis. Mark Graban’s recent book Measures of Success is an example of the quantitative approach, and this article by France Bergeron about Belts vs Lean represents the opposing view. To be sure, “Belts […]

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Why We Believe People-Free Plants and Services Prevent Learning

Rose Heathcote, Lean Institute Africa CEO, contributed to this piece by the ‘Lean Sensei Women’ published on the Lean Post. “In our new Digital era, some dream of people-free production lines. First because machines are expected to do repetitive and complex tasks in a more reliable and predictable way than human beings. And second, less […]

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Gauteng hospital waiting times down thanks to ‘lean’ initiative

An initiative to improve staff efficiency and reduce patient waiting times in Gauteng has proved to be a success. In 2015 the Lean Institute was asked to implement the principles of ‘lean management’ at four of Gauteng’s largest hospitals. http://www.capetalk.co.za/articles/307345/gauteng-hospital-waiting-times-down-thanks-to-lean-initiative

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Eye on education creating a work-life balance

The Lean Institute Africa is a non-profit company with the aim of promoting Lean Management in Sub-Saharan Africa. They are a specialised unit of the Graduate School of Business (UCT). Rose Heathcote is the CEO of the Lean Institute Africa. She is also the author of Clear Direction Drive the Right Change in the Right […]

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Lessons on Continuous Improvement with Lean at Groote Schuur Hospital

Since Groote Schuur Hospital (GSH) officially opened its doors 80 years ago it has become one of Cape Town’s premier tertiary academic hospitals. From when the first heart transplant was performed to present day, innovation has remained at the centre of the hospital’s ongoing strategy of improving patient care and outcomes. Lessons on Continuous Improvement […]

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The 8 Types of Waste in Healthcare

One of the core principles of lean thinking is the reduction of waste, which can be defined as anything that doesn’t add value to the customer. Industrial Engineer and Facilitator at the Lean Institute Africa (LIA), Tshepo Thobejane, talks about the different types of waste in healthcare and counter measures that leaders can apply to […]

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Applying Lean at Groote Schuur Hospital

In the lead up to the Lean Summit Africa 2018 taking place at the Vineyard Hotel in Cape Town from 30 October to 1 November 2018, invited speaker and CEO of Groote Schuur Hospital (GSH), Dr Bhavna Patel, talks about her hospital’s experience in implementing the Lean Management System for improved quality and patient outcomes. Applying Lean at Groote […]

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Kim Barnas: On Creating a Lean Management System in Public Health

In the lead up to the Lean Summit Africa 2018 taking place at the Vineyard Hotel in Cape Town from 30 October to 1 November, keynote speaker and CEO at Catalysis Inc., Kim Barnas, talks about the Lean Management System that develops leaders and people, identifies defects and solves problems. Kim Barnas: On Creating a Lean Management System in Public Health  

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