Introduction to Lean

Workshop summary: Understanding comes from doing.  So this introductory course tells you ‘about’ lean but also uses repeated cycles of an experiential learning game to allow understanding to develop.  The workshop is designed for participants from all backgrounds, manufacturing, services, or government, to learn the basic principles, tools and practices of lean management. Watch this short video clip of Prof Norman Faull giving an overview of the workshop.

Register using the online form below or download the registration form here and send it to us at [email protected]. You can also download a factsheet for this workshop.

Workshop cost and schedule: The 2-day Introduction to Lean (ITL) workshop costs R6950 excl. VAT per participant (see below for 3 possible discounts on this amount) and they are scheduled for the following dates and locations in 2018 .

Definitive Conferencing
Cape Town
UCT Graduate School of Business
6 & 7 March 2018

27 & 28 August 2018

1 & 2 March 2018

20 & 21 August 2018

Discounts: There are 3 possible discounts, and it is possible to use more than one:

Early Bird: There is an early bird discount of R600 per delegate for registering (submitting a complete registration form) four or more weeks in advance of the workshop.

Multiple workshops: If you book two workshops at the same time (e.g. ITL & LMA3), you will be eligible for a R500 discount per participant. If you book for three workshops at the same time (i.e. ITL, LMA3 & LTK), you will receive a R1,000 discount per participant.

Group: If 3 or more people from the same organisation book at the same time, they will receive 5% off the total. If 5 or more people from the same organisation book, they will receive 10% off the total.

For any queries around these discounts or a quotation, please contact the LIA office on [email protected] or 021 406 1226.

Who is the workshop for and what does it cover?
Target audience: This two-day workshop is specifically designed for:

  •  People with no experience with lean, or people with introductory or medium-level experience
  • Anyone who is looking to increase their understanding of lean and immediately apply lean principles
  • Individuals and teams that are contemplating or have recently commenced a lean initiative
  • Experienced practitioners as a refresher course.


  • To learn key principles of the lean management system
  • To define customer value within your organisational setting
  • To understand how to create ‘thinking people’

Process: The workshop includes presentations from the facilitator, small group discussions, and a game; largely it is an interactive and cumulative learning experience, using several cycles of the well-tested, fun game. The process delivers the following lean tools and concepts:

  • Assessing the current situation and target condition
  • Value stream mapping
  • 5S
  • Gemba
  • Identifying waste
  • Visual management
  • Standard work
  • Getting started: the strategic imperatives
  • Applications in manufacturing, services and the office
  • Sustaining the good work once begun

Benefits: At the end of the workshop participants will have an understanding of lean management’s core principles, the key tools and how to use them.  This will equip participants to enrich their lean transformation journey.

Workshop structure: As indicated under ‘Process’ above, the workshop is an interactive and cumulative learning experience, using several cycles of the well-tested, fun game. The various rounds of the game are accompanied by reflection. This method introduces the core lean principles of:

  • Grasping the situation
  • Developing a plan
  • Implementing the plan
  • Checking the actual results vs. expected results
  • Acting to capture the learning and improve further. 

For more information on Lean Institute Africa’s Introduction to Lean workshops, please download our ITL Factsheet and Registration Form or feel free to contact us on 021 406 1226 or [email protected]

Find out what previous participants thought of the workshop, by reading the feedback below the online registration form.

What comes next, after Introduction to Lean? We recommend that you attend all of our workshops to increase your knowledge of lean management. Four weeks’ after our Introduction to Lean workshop, we offer a Lean Management the A3 Way workshop, followed by our more advanced Lean Transformation and Kata. Sign up for all three workshops and receive a great discount of R1,000 (details above)!

Register for our Introduction to Lean now using the online form below!

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Terms and Conditions:

Submission of a registration form shall be deemed to be acceptance of the organiser’s terms and conditions, as outlined below, and shall be jointly and severally binding on the applicant and the applicant’s corporate entity. The workshop is contingent on a minimum number of registered participants signing up for the workshop. If the minimum number of participants is not reached, Lean Institute Africa reserves the right to cancel or postpone the workshop and will notify registered participants of any changes.  Workshop registration fees will be refunded to participants if the event is cancelled and they cannot attend an alternative workshop date. Please be advised that if you are making travel arrangements to attend the workshop, Lean Institute Africa cannot be held responsible for any associated travel or accommodation expenses, or associated cancellation fees resulting from a cancelled workshop. In the event of participant cancellation, 50% of fees will be credited, provided cancellation in writing is received at least 5 working days prior to the event.  After that date, no credits or refunds will be made.

Introduction to Lean evaluations – feedback from workshop participants
This is what participants had to say in response to the question ‘what did you find most useful in the workshop?

  • Learning to see with a purpose. Problem identification steps.
  • The idea that I can try and improve my own work processes at work and reduce waste and keep my work area well managed, clean and organised.
  • The way in which we can/ should go about adding value / problem solving. To be active about it “Go see”. Be open minded and how to apply ways to benefit/  add benefit to a system.
  • The practice exercises, because the principles/ plans normally look good on paper but may in actual fact require a lot of tweaking. They also make it okay/ acceptable to be wrong as the lean concept revolves around continuous improvement. The exercises really show many different aspects of “lean”.
  • The game as a practical example [of lean]. By doing and doing you learn so much more.
  • The value stream mapping. The visualisation is really useful.
  • The practical exercise was most useful. I learnt a lot by playing the game, all of which I am able to apply in the workplace.
  • The simplicity and clear manner in which the workshop was presented. Norman conveyed the message and principles of lean in a manner in which any lean ‘beginner’ can understand.
  • Get organised and eliminate waste and save money and time.
  • The game was brilliant. It gave me an opportunity to experience an end-to-end process flow. It was useful to be a part of the process to identify wastes & find opportunities for improvement.