Introduction to Lean

Workshop Overview

Understanding comes from doing.  This introductory course teaches you ‘about’ lean but also uses repeated cycles of an experiential learning game to allow understanding to develop. The workshop is designed for any participant from manufacturing, services, or government, to learn the basic principles, tools and practices of lean management.

Download factsheet


Contact us

Costs 2019

R7 350.00, excluding VAT per participant.
Register online or contact 

2019 Dates

Definitive Conferencing

Cape Town
UCT Graduate School of Business

11 & 12 March

25 & 26 March

8 & 9 July

15 & 16 July



Participant Feedback

‘Learning to see with a purpose. Problem identification steps.’

‘The idea that I can try and improve my own work processes at work and reduce waste and keep my work area well managed, clean and organised.’

‘The way in which we can/ should go about adding value / problem solving. To be active about it “Go see”. Be open minded and how to apply ways to benefit/  add benefit to a system.’

‘The practice exercises, because the principles/ plans normally look good on paper but may in actual fact require a lot of tweaking. They also make it okay/ acceptable to be wrong as the lean concept revolves around continuous improvement. The exercises really show many different aspects of “lean”.’

‘The game as a practical example [of lean]. By doing and doing you learn so much more.’

‘The value stream mapping. The visualisation is really useful.’

‘The practical exercise was most useful. I learnt a lot by playing the game, all of which I am able to apply in the workplace.’

‘The simplicity and clear manner in which the workshop was presented. Norman conveyed the message and principles of lean in a manner in which any lean ‘beginner’ can understand.’

‘Get organised and eliminate waste and save money and time.’

‘The game was brilliant. It gave me an opportunity to experience an end-to-end process flow. It was useful to be a part of the process to identify wastes & find opportunities for improvement.’