Lean Management the A3 Way

Workshop summary: The Lean Management the A3 Way (LMA3) workshop is designed to equip organisations that have embarked on the lean transformation journey to strengthen a culture of problem-solving. It is an interactive workshop that uses the book Managing to Learn by John Shook. A3 coaching forms the key component of the workshop.  The workshop teaches tools that empower people to improve value delivery to customers, employees and other key stakeholders continuously. The approach is learning by doing. Watch Prof Norman Faull give an overview of the workshop in the short video clip.

For more information on Lean Institute Africa’s Lean Management the A3 Way workshops, please download the LMA3 Factsheet and Registration form. Register online now using our form below or email the completed form to [email protected] .

Workshop cost and schedule: The 2-day LMA3 coaching workshop costs R7450 excl. VAT per participant (see below for 3 possible discounts on this amount) and this cost includes a copy of Managing to Learn by John Shook. They are scheduled for the following dates and locations in 2017.

Johannesburg (Definitive Conferencing) Cape Town (UCT Graduate School of Business)
10 & 11 April 2017 3 & 4 April 2017
18 & 19 September 2017 4 & 5 September 2017

Discounts: There are 3 possible discounts, and it is possible to use more than one:

Early Bird: There is an early bird discount of R600 per delegate for registering (submitting a complete registration form) four or more weeks in advance of the workshop.

Multiple workshops: If you book two workshops at the same time (e.g. ITL & LMA3), you will be eligible for a R500 discount per participant. If you book for three workshops at the same time (i.e. ITL, LMA3 & TK), you will receive a R1,000 discount per participant.

Group: If 3 or more people from the same organisation book at the same time, they will receive 5% off the total. If 5 or more people from the same organisation book, they will receive 10% off the total.

For any queries around these discounts or a quotation, please contact the LIA office on [email protected] or 021 406 1226.

Who is the workshop for and what does it cover?
Target audience: This workshop is specifically designed for:

  • People from organisations that have started the lean transformation journey and who are looking for a way to expedite people’s adoption of this new culture – getting them to act their way into a better approach to thinking.
  • Managers looking to equip their teams with a structured problem solving approach.
  • People who have completed the ITL workshop and are looking to take the next step to continue their lean journey.

Workshop content:
Day 1 Course content includes:

  • Reflecting on the lean work that participants are implementing
  • Reviewing ‘What is lean?’
  • Demonstrating the use of the A3 as a problem-solving and people development tool in support of creating the lean management system
  • Showing alternative uses of the A3 and the structure in each case
  • Using an A3 in coaching and staff development
  • Gaining insights from a ‘Managing to Learn’ case study
  • Creating and presenting your own A3 in sections
  • Grasping the problem: current condition and target condition

Day 2 Course content includes:

  • Continued learning from the ‘Managing to Learn’ case study through analysis, countermeasures, plan & follow up
  • Practicing to coach others through the A3 approach
  • Understanding the leadership elements of the lean management system: gemba walks and the Daily Management System
  • Using the A3 with Rother coaching kata

What comes next, after Lean Management the A3 Way? We recommend that you attend all of our workshops to increase your knowledge of lean management (ITL, LMA3 and LTK). Four weeks’ after our Lean Management the A3 Way workshop we hold our more advanced workshop Lean Transformation (including Kata). Sign up for all three workshops and receive a great discount of R1,000 (details above)!

Lead-in workshop: The Introduction to Lean Management (ITL) workshop is an appropriate lead-in to this workshop but it is not a pre-condition for attending the LMA3.  However delegates who have not attended the ITL should bring at least one example of a problem they have been working on ‘in a lean way’ to the workshop.


Register for our Lean Management the A3 Way workshop now using the online form below!

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Terms and Conditions:

Submission of a registration form shall be deemed to be acceptance of the organiser’s terms and conditions, as outlined below, and shall be jointly and severally binding on the applicant and the applicant’s corporate entity. The workshop is contingent on a minimum number of registered participants signing up for the workshop. If the minimum number of participants is not reached, Lean Institute Africa reserves the right to cancel or postpone the workshop and will notify registered participants of any changes.  Workshop registration fees will be refunded to participants if the event is cancelled and they cannot attend an alternative workshop date. Please be advised that if you are making travel arrangements to attend the workshop, Lean Institute Africa cannot be held responsible for any associated travel or accommodation expenses, or associated cancellation fees resulting from a cancelled workshop. In the event of participant cancellation, 50% of fees will be credited, provided cancellation in writing is received at least 5 working days prior to the event.  After that date, no credits or refunds will be made.

Lean Management the A3 Way evaluations – feedback from workshop participants
This is what participants had to say in response to the questionwhat did you find most useful in the workshop?‘

  • The A3 tool: the best tool to manage your work and is an enabler to critical thinking.
  • Putting the training into practice as we moved through the book [Managing to Learn].
  • Getting good practical training on how to use A3 and what A3 really is.
  • Practising and reworking the A3 – and then discussing it in groups. Group learning, hearing questions that “challenge” your assumptions on your A3. Very useful.
  • Learning to become/switch to a more positive style of leadership.
  • A3 management tool itself. I can use it for all the 3s model levels.
  • Breaking down the A3 and actually addressing each subsection into more detail, plus creating more understanding. [The learning by doing exercise] taps into your thinking ability and thoughts.
  • The importance of 5s – housekeeping in an organisation. There is no perfect A3. Problem solving tools.
  • The cross-learning, the practice with the A3, the slides were great, so much learning from him [Prof Faull].
  • The interaction and reflection opportunities added so much value and gave periodic reflection to decide on what can be done at the workplace.  Also great information on books and websites to study.
  • A3 discussions and looking at other peoples A3 gives a clearer understanding.
  • Practicing an A3 presentation with my own problem.





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