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Furuhashi, International Lean Practitioner, Japan
Furuhashi is regarded as a guru in the implementation of the Toyota Production System as well as organisational transformation and leadership development. In his work he has supported organisations in South Africa, Great Britain, India, Italy, Romania, Mexico and China. His area of expertise is Flow Management: Transforming operation & management systems through the flow concept, including:
- Transforming business processes by “Flow Concept” in manufacturing industry, i.e. production preparation, production, delivery, supply system, etc.
- Transforming organisational and management system to meet new environment.
- Diffusing flow management tools and technique, which is developed in manufacturing industry, to other sectors, such as service industry
Furuhashi will present two keynote presentations: ‘Enhancing Global Competitiveness: Two Pillars for Flow and Quality‘ and ‘Visionary Leaders for Manufacturing in India: Reflections from an 11-year Programme to Develop Leaders’.
Kim Barnas, CEO Catalysis, USA
Kim has a Master’s of Science in Health Care Administration. Currently she serves as the CEO of Catalysis, in Appleton Wisconsin. Prior to her role at Catalysis, Kim served as a Senior Vice President for ThedaCare, and President of Appleton Medical Center and Theda Clark Medical Center. While in that role she enjoyed the opportunity to learn about LEAN and implement this work in hospital operations. The ThedaCare Improvement System (LEAN) path started in 2003, with Value Stream mapping followed by improvement events, and projects. She was involved in leading two of the initial Value Streams for OB and Cancer Services. As the journey continued, a new challenge emerged—the need for a systematic method to sustain improvement, clarify daily continuous improvement opportunities and deliver on strategic deployment. To meet this need, Kim and her team led the development of a management system. This lean management system is designed to deliver improved performance through a predictable process that develops leaders, identifies defects, solves problems and develops people. In 2014 Kim authored a book titled “Beyond Heroes, A Lean Management System for Healthcare” based on this journey. Kim will give two keynote presentations: ‘Lean Leadership: Lessons from the Field‘ and ‘Lean Management System‘ and will facilitate a workshop ‘An Overview of Creating a Lean Management System‘. Please see: Lean Summit Africa Presentation Abstracts and Lean Summit Africa Workshops for more information.
Dave Brunt, CEO, Lean Enterprise Academy, UK
Dave is the Chief Executive with the Lean Enterprise Academy UK and has walked, mapped, taught and coached lean in over 500 value streams across almost every conceivable environment. He is the author of ‘Creating Lean Dealers’ and has, since the early 1990’s, been both applying and researching Lean. He has supported many organisations in their lean journey and we look forward to hearing more about his work in Africa. Dave will give two keynote presentations: ‘Factors for Lean Transformation‘ and ‘Lean Transformation Architecture‘.
Summit Speakers – International
Jeff Foster, Director of Performance Improvement, Sandiego Zoo Global, USA
Jeff serves as director of performance improvement for San Diego Zoo Global, and is responsible for maximising the organisation’s operational efficiency. As part of his role, Foster works to implement and maintain continuous process improvement techniques and practices at the San Diego Zoo, San Diego Zoo Safari Park, and San Diego Zoo Institute for Conservation Research, allowing the organisation to continuously develop more effective and profitable business practices. Foster joined San Diego Zoo Global in 2011, prior to which he served as an operational consultant within Operations Support for the North American division of Starwood Hotels and Resorts. His Six Sigma and Lean experience provided insights for Starwood to improve hotel operational performance and maximize room revenue. He was also part of the 4-person team responsible for Lean program implementation at 440 properties across North America. He has over 20 years of process improvement, leadership development and coaching, and hotel operations experience with multiple hotel companies including Hyatt, Marriott, and Walt Disney Resorts. Foster is certified in Six Sigma, Lean, Organisational Capacity, and Leadership Development methodologies. Jeff will present Lean Zoo: Developing Problem-Solvers.
Waleed Mazen and Mohammad Marzouk, Ahram Security Group, Egypt
Waleed has over 15 years’ experience in implementing, training, facilitating and coaching in lean management, and lean tools and techniques. He has accumulated a wealth of knowledge and best practice, through his wide exposure to various industrial and service sectors, as well as markets and cultures. Repeatedly, the results he drives have proven his capability in leading and implementing change, supporting and coaching senior management, as well as training and communicating with shop-floor staff. His professional and project experience spans manufacturing in several sectors: white goods manufacturing, metal works, food & beverage, glass, plastic, warehousing; as well as service and educational sectors across UK, Sweden, Denmark, Italy, Germany, Romania, Hungary, Poland, Egypt, Saudi Arabia, Qatar and Jordan. He has successfully collaborated with his clients on various projects to drive notable change or improvement; particularly in the areas of Lean Enterprise, Lean Manufacturing, Policy Deployment, and Lean Development. Waleed has led several functions/posts in start-ups, reorganizational implementation, cross-cultural change management, and post-merger integration. Waleed is passionate about disseminating knowledge about lean into the Arabic speaking world and has translated and published two of Shigeo Shingo’s books “Kaizen and the Art of Creative Thinking” & “Fundamentals of Lean Manufacturing” into Arabic.
Mohammad has over a decade’s experience in the area of lean implementation, quality assurance and organizational excellence across several multinational corporations and large local manufacturers across the MENA region. He has experience across several industries: production of industrial and medical compressed gasses, security systems, plastics packaging, metallic and electric products. Mohammad has a deep passion for continuous improvement, with a strong track record in creating and improving excellent systems and implementing lean concepts and techniques to achieve strong transformational results and significant ROI. The excellent outcomes of his work have often won awards e.g. “Safest Plant Award” in a national competition and “Best Practice Implementation Award”. Mohammad is the leader and owner of the Ahram Secutiy’s transformation journey. He has first-hand experience in developing a world class manufacturing site. Mohammad is keen in achieving the objectives through changing culture, developing people and creating purpose in what they do – everyone from senior management to shop floor workers.
Waleed and Mohammad will present ‘Creating a Kaizen Culture to drive business impact and engage employees‘.
Kobus Malan, President Mid-Market, Sandvik Mining & Rock Technology, Global (2018)
Kobus has a broad range of lean experience, beginning his lean journey in 1998 with reading the seminal book Lean Thinking. His lean leadership journey has taken him from South Africa to China to Australia to Sweden and then again to China. He has led successful, but also less successful, Lean transformations in several companies in different countries, covering Lean Manufacturing, Lean Management and Lean Product Development, over a period of 20 years. Kobus will give two presentations: 1. Reflections on a Global Lean Transformation Leadership Journey and 2. Implementing Lean Product Development.
Sudip Pal, Lean Leader, Ericsson India Global Services, India
Sudip is working as the Lean Leader and Senior Manager – Service Delivery Transformation for Ericsson India Global Services, SDU BDGS. With 20 years of experience his areas of expertise span across a wide spectrum of the IT landscape – from System Integration to IT Service Delivery, from IT Advisory Services to Program Managements, from Lean in Agile to Automation. He is a recognized Lean Expert by the Asian Productivity Organization – Japan, Quality Council of India, and National Productivity Council – India. He has mentored many big Lean deployment programs for some leading global IT companies in last 8 years; such as, improved cash flow & profitability, increased win rate, sales engagement process, scaled Agile, etc. In the last 2 years Sudip has completed several high potential and critical transformation programs in the areas of Agile, Automation and IT Service Delivery Transformation Model. He has also groomed many candidates to become successful Lean Coaches in the industry. Sudip has participated in European Lean IT Summit 2013, 2017 and Turkey Lean Summit 2017 editions presenting case studies on Lean IT Transformation. At the Turkey Lean Summit he also organised a well-received Lean IT Simulation workshop. Sudip will be presenting Transforming ICT Service Delivery through Lean, as well as facilitating a workshop titled Lean IT Simulation – Transforming IT Processes with Lean Principles.
Erwin Telemans, CEO, Comprehensive Community Based Rehabilitation in Tanzania (CCBRT), Tanzania
Erwin is the CEO of Comprehensive Community Based Rehabilitation in Tanzania (CCBRT). Upon taking over from CCBRT’s founder in October 2006, Erwin has guided CCBRT through a unique period of growth, transformation and development. Under Erwin’s leadership, CCBRT has undergone a number of significant cultural and organisational shifts: the restructuring of the CCBRT’s financial management and fundraising systems and a drive for continuous improvement. He has also pushed further on organisational sustainability through the cross-subsidy model of CCBRT’s Private Clinic, and has ushered CCBRT into the next phase of work on reducing maternal and newborn mortality through the construction of a 200-bed Maternity Hospital in Dar es Salaam, alongside extensive capacity building activities throughout the city. Erwin holds a Masters’ Degree in Development and is also a trained physiotherapist. He designed, built and managed 50-100 bedded hospital facilities in the DRC, Sudan and Rwanda and managed a portfolio of over 20 development projects in Central Africa while being based in Kenya. He has lived in Africa for over 40 years. Erwin will present: ‘A 7 Year Journey of Leadership & Organisational Transformation’
Summit Speakers – South Africa
Sarah-Anne Alman, Manager, UCT Graduate School of Business, Solution Space
Sarah-Anne is the Founder and Manager of the Solution Space at the University of Cape Town Graduate School of Business. The Solution Space provides an ecosystem for early-stage startups and a research and development platform for corporates. Sarah-Anne has previously consulted and provided strategic advice to a variety of clients, from private investors on feasibility studies, to corporates on social innovation and entrepreneurship. Originally trained as a designer, Sarah-Anne’s experience was in the Media and Publishing industry within research and development, new product planning and project management for the Penguin Group London. Sarah-Anne holds an MBA from University of Cape Town Graduate School of Business, a BA (Hons) from Central Saint Martins, University of London. Sarah-Anne will present ‘Myths of Lean Start-up‘
Stephan Drees, Operations Manager, Nibbly Bits
Stephan is Operations Manager at In2Food’s Nibbly Bits. After 27 years’ of working in pastry industry Stephan turned to management and leadership. Stephan will present ‘How Nibbly Bits Empowered its People and Transformed its Managerial Culture’. Check out this inspiring article featuring how employees are empowered and how management culture has transformed at this organisation.
Webster Kushata, Owner and Chief Dreaming Officer, Nzum Nzum Group
Webster was born in Chiredzi Zimbabwe. He matriculated in 2005 and dropped out of University in 2006. He left home in 2007 for Malawi, Mozambique and Swaziland before arriving in Cape Town in 2010. He started Nzum Nzum Group in 2011, opening his first business leveraging off technicians who fixed gadgets for a mark-up. Webster attended Entrepreneurship and Empowerment in South Africa at UWC in 2013 and attended a life changing course at Raymond Ackerman Academy for Entrepreneurship 2016. He is the recipient of the Raymond Ackerman Academy Graduate Entrepreneur of the Year Award. He was voted one of the Top 5 Entrepreneurs by Salesians Life Choices and Caban Venture Capital. Webster will present ‘From R3.50 to the Sky‘.
Michael Grant, Chief Technical Officer, DataProphet
Mike is a registered professional electrical engineer with a PhD in machine learning with more than a decade of industrial experience and is a senior honorary lecturer. He has worked in the manufacture of electro-technical protection devices (circuit breakers) with the production system producing in excess of 8,000 unique devices daily. He worked on the design and assembly of enormous vehicles, and in heavy industry with production volumes in the order of thousands of tonnes per day. In all of these applications Mike has brought the power of machine learning to bear: defect detection in the case of automated tested of circuit breakers, optimised assembly system designs, and predictive analytics to eliminate defects in the case of engine blocks. Mike will present Using Artificial Intelligence (AI) to improve quality: a collection of case studies.
Dr Bhavna Patel, CEO, Groote Schuur Hospital
Dr Bhavna Patel is the Chief Executive Officer at Groote Schuur Hospital in Cape Town, a 975 bedded, 3764 staffed hospital. She qualified as a medical doctor at the University of Cape Town and was in private practice for 8 years before completing her specialist degree in Public Health. She also holds a BSc degree, a Fellowship in Family Medicine and a Masters in Bioethics and Health Law. She has been working in a management capacity at Groote Schuur Hospital since 2001, starting as a registrar, then as the Manager Medical Services, then as the Senior Manager Medical services and now as the CEO, since 2013. Her interest is in leadership development and continuous GillianGillianimprovement processes. Dr Patel will present ‘Leadership and Continuous Improvement at Groote Schuur Hospital‘.
Timothy London, Senior Lecturer, Graduate School of Business, University of Cape Town
Timothy has spent most of his career in higher education helping leaders determine their own, and their organisation’s, purpose and values, then build their leadership and organisation to match those aims. He currently works at the UCT Graduate School of Business’s Centre for Values Based Leadership doing that for students (MBA, MPhil, PGDip, PhD) from for-profit, non-profit, SOE, and government backgrounds, as well as corporate clients through the GSB’s Executive Education department. I built a Master’s degree in Collaborative Leadership in Northern Ireland around these ideas. He has published on these issues in a co-authored book, chapters in edited books, and a journal article. The main gist of what he works with people on is deciding on a purpose, then getting their structures, culture, and people all Pompi willaligned to serve that purpose. Tim will present ‘Building Blocks for Leading Lean Organisations’.
Pompi Mahlangu, Lean Superintendent, Johnson Matthey
Pompi is a Lean Implementation Superintendent at Johnson Matthey, SA. He has been involved in Lean implementation since 2007 for the company’s manufacturing sites. Pompi is an advocate for problem solving and has utilised A3 reporting and problem-solving tool extensively. He has imparted a culture of problem solvers within the company through continuous mentoring and coaching in problem solving. Pompi will share his Lean Journey, and how they have used the A3 methodology and other Lean tools to continuously improve and sustain change over times, availability of production lines, performance of assembly lines and quality of finished product. Pompi will present ‘A3 Thinking in Manufacturing to Improve Productivity and Changeover Time’
Gillian Saloojee, Executive Director, Malamulele Onward
Gillian is a paediatric physiotherapist with a special interest in working with children with disabilities and their families living in rural resource-constrained African settings. She is the Founder and Executive Director of Malamulele Onward, a non-profit organisation providing therapy services and caregiver training to children with cerebral palsy living in poor, rural areas of Southern Africa. She obtained her PhD from the University of the Witwatersrand in 2007. She is actively involved in several research projects in the field children with disabilities and she has several publications in peer-reviewed journals. Gillian will presentImplementing Lean in a resource-constrained environment – the story of Malamulele Onward’s DIY Lean Transformation’
Tjaart van den Bergh, General Manager: Continuous Improvement, Omnia
After completing his degree in Chemical Engineering in 1999 Tjaart started his career in the steel industry in South Africa and in the Netherlands. Having occupied various management positions, he completed his MBA during this period. He then joined Omnia fertilizer and continued to develop and is now General Manager: Continuous Improvement. The position allows him to use certain tools, methodologies or concepts using his experience and strengths to improve the culture of the business. Tjaart will be presenting on the topic ‘How did Omnia integrate and entrench change?‘.
Sam Vos, Director, U-Turn Homeless Ministries
After completing an engineering degree at Stellenbosch University, Sam moved to London and earned his stripes as a project manager with a large asset manager in the financial industry. He strengthened his experience by completing both PRINCE2 from the Association of Project Management Professionals and the Project Management Professional qualification from the Project Management Institute. When he returned to South Africa, Sam was struck by the wealth divide in his home country and in 2005 began working at a local char
ity, U-turn Homeless Ministries, soon becoming its Director. Sam has guided the organisation using what are fundamentally lean principles, benefitting both the organisation and its customers, the homeless in Cape Town. So effective were these principles for U-turn that in 2010 Sam established Connect Consulting to assist other NPOs to craft systems for a more effective civic society. Sam will present ‘Shared Data for a Lean Civic Society‘.
Matthew Ferguson, Manager: Valuation Surveys and Data Quality, City of Cape Town
Matthew has over 25 years experience in local government, driving strategies to improve organisations. He currently holds the position of Manager: Valuation Surveys and Data Quality at the City of Cape Town where his responsibilities include:
- Developing in-house capabilities for data collection and management.
- Fostering a culture of quality assurance and control through the use of quantitative process improvement methods.
- Maintaining a clean audit record as the Department’s representative during its external audits by the Auditor General and the International Property Tax Institute.
- The setup of a KANBAN styled production reporting framework to support the systematic education of data errors rates as well as maintaining a valuation cycle time to within 30 days.
- Maintained a clean audit record as the Department’s representative during its external audits by the Auditor General and the International Property Tax Institute
- Implemented an integrated organisational change programme and facilitated process improvement workshops with management and technical specialists to streamline business processes
- Managed South Africa’s first implementation the Sectional Title unit valuations in terms of the Municipal Property Rates Act 6 of 2004
- Took part in a team of professionals and academics actively identifying techniques and approaches to support the implementation of legislative reforms, with particular reference to the Municipal Property Rates Act 6 of 2004
- Introduced and supported the implementation of Computer Assisted Mass Appraisal (CAMA) systems for clients, including City of Cape Town, Overberg Municipality and Matjhabeng Municipality
- Managed business transformation projects sectors: Water and waste; power generation, electricity distribution, fleet maintenance management, roads costing and asset management
- System exposure includes: production and performance statistics, enterprise asset management, activity-Based costing, decision support systems and supervisory control and data acquisition systems (SCADA)
Matthew will present ‘Leadership strategies for creating paths of change’