Workshops

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An Overview of Creating a Lean Management System,
Kim Barnas, CEO, Catalysis

Download Workshop Factsheet
Kim will facilitate the morning of this Full-day workshop

Venue: Leratong Hospital, Johannesburg

Hospitals have been relying on heroics and firefighting to save the day, resulting in a lot of people putting safety and quality at risk while increasing costs. Facing the need to improve, some have bravely turned to lean thinking. But this new way of thinking is incompatible with the old top-down, hero-based system of management that presides in today’s healthcare culture. Kim Barnas has a story to tell about how her team created a management system; one that is stable and lean, from frontline supervisors to the president that creates a new culture of continuous improvement. Through this journey, Barnas now has a necessary road map for a better healthcare system that can be customised for other organisations willing to face the rocky terrain ahead. Download the factsheet for this workshop to see what will be covered.

<<Please note that this workshop takes place in Johannesburg>>

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Halfway Toyota Gemba Walk + Yamazumi Charts, Standard Work & Management System
Dave Brunt, CEO, Lean Enterprise Academy UK

Half-day workshop

 

Venue: Halfway Toyota, Ottery and Vineyard Hotel

Participants will depart the Vineyard at 0615 and arrive at approximately 0640 at Ottery. Transport (arranged by Halfway Toyota: Quantum) to bring participants from Vineyard to Halfway Toyota Ottery for the safety introduction and briefing. Participants will then spend the morning at the gemba observing receipt of customers – vehicles, paperwork etc. Participants will stay at Halfway Toyota Ottery until 10.30 and then go back to Vineyard. In the afternoon participants will construct a Yamazumi Chart (from a video), standardised work, metrics, visualisation, the management system and discuss implementation. To enrich the learning process for the participants we will invite 4 people from Halfway Toyota Ottery to the afternoon session. They will answer questions of clarification and participate in the exercises.

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Global Competitiveness Workshop at Nibbly Bits Factory, Wellington
Furuhashi, International Lean Consultant

Download Workshop Factsheet
Two-day off-site workshop – additional cost

 

Venue: Nibbly Bits Factory, Wellington

Furuhashi will challenge your thinking on enhancing competitiveness and show you tactics to move your organisation forward. The workshop is run on-site at Nibbly Bits Factory, where an improvement area will be identified in advance and used as the learning ground for rapid improvement. Places are limited to a maximum of 20 places, with 6 from the host organisation. Furuhashi will also be keynote speaker at our Lean Summit Africa 2018.

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Transforming the pulse of teams in organisations
Ginty Chalk, Head of Operational Excellence Deployments, BMGI

Half-day workshop

 


Venue: Vineyard Hotel

Teams work more effectively than one person, and more and more are we expected to work as a team in our organisations. In this interactive workshop, you will be exposed to a video that works through the stages of a team, what techniques you can use to move the team through the stages, and what pitfalls to watch out for during the journey, making your teams highly effective. Discover how to identify what stage your team is at, how to manage them through to the next stage and walk away with a simple assessment and checklist to take back to the workplace.

Delegate takeaways:

  • Assessment to assess stage of your team
  • Checklist to help you manage your team through the stages
  • Fun, hands-on workshop that will leave you eager to manage teams more effectively

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Building systems for fail-proof Lean Implementation 
Jan Erasmus
, Director, Authentic Consulting

Full-day workshop

 

Venue: Vineyard Hotel

Lean principles have never failed in any organisation. However, the implementation of Lean has sometimes not succeeded.  The challenges with any improvement initiative are many. Some of these include issues like:

  • How to effectively align Lean with strategy?
  • How to effectively focus Lean in order to make the most impact on the business?
  • How to keep senior management’s commitment?
  • How to effectively engage everyone in the organisation?
  • How to sustain improvements made over the long term and continuously improve?

This workshop aims to enable you to understand what systems to build in your organisation  for successful Lean implementation. Successful Lean implementation is defined as establishing a continuous business improvement capability within people and processes.

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Practical Principles to Improve and Standardise Work
Sydney Theko and Claude Pillay, Senior Project Managers, AIDC

Half-day workshop

 

 

Venue: Vineyard Hotel

The workshop will focus on introducing participants to the tools required to successfully implement Standardised Work. Practical exercises will cover the following:

• Takt time calculations
• the process capacity sheets,
• the combination chart,
• the standardised work charts,
• one piece flow simulation.

The workshop will cover many of the principles of the Toyota Production system.

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Design for Flow in Office and Service Value Streams
Dirk Van Goubergen, President, VGP&M, Belgium

Full-day workshop

 


Venue: Vineyard Hotel

We will use a simulation game that goes beyond the basic office games that typically do not take into account some realistic office and service challenges like shared resources, failure demand, no visibility/awareness of work load in WIP, the absence of scheduling and standard work. The following will be covered:

  • Play simulation game current state
  • Typical challenges in office/service value streams
  • Assignment for small group discussions to apply lean design principles, proposing a future state
  • Redesign of the Simulation Game value stream
  • Play simulation Game future state

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Gemba Walk and Implementing the Lean Management System
Dr Bhavna Patel

Half-day workshop

 


Venue: Groote Schuur Hospital

The workshop will give an overview of the Groote Schuur Hospital Performance System (Lean Management System) followed by a Gemba Walk to some of the team areas. Participants will be given an overview of the GPS, will hear what the implementation of the Daily Management System was like from the people involved, do a Gemba walk to a frontline and management team area and the lessons learned along the way. The material covered includes:

  • Lean Healthcare, Lean Leadership
  • Deployment of True North objectives
  • Daily Management System (including 5S, SOPs, Visual Performance Measurement, Teamwork, Continuous Improvement & Management Standard Work)
  • Gemba walk

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Transforming your organisation’s Operating System: A Practical Session with Maersk Line
Jim Farara and Craig Parker, Transformation team for Africa Liner Operations Centre, Maersk Line

Half-day workshop


Venue: Vineyard Hotel

Participants will leave the session with practical skills to set up an operating system they could apply in their own context. The workshop will focus on:

  • Standard Work:
    1. Meeting Rhythms
    2. Visual Management System (VMS)
    3. Facilitation skills
  • Performance Management.
    1. Distinguishing between Wildly Important Goals, Result measures and
    2. Using your measures to create a scoreboard
    3. Closing Performance Gaps

Activities will include: Designing a Visual Management board; Building a meeting Specification; Meeting Facilitation role play; Matching WIGs/Result measures/Lead Measures/ Actions game. Recommended pre-reading: Four Disciplines of Execution, Covey.

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Introduction to Kata
Norman Faull, Chairman, Lean Institute Africa

Half-Day workshop

 

 

Venue: Vineyard Hotel

Mike Rother’s book, Toyota Kata, has proven to be a major contribution to our understanding of how management routines contribute to stability and improvement in the pursuit of target conditions. According to the Merriam-Webster dictionary, kata is “a set combination of positions and movements (as in karate) performed as an exercise.” In this workshop you will have fun practicing some conversational routines for doing improvements and for coaching improvements. But, no karate; promise!

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Navigating conflict and uncertainty on your improvement journey
Alison Gitelson, Founder, CanBeeDone

Half-Day workshop

 

 


Venue: Vineyard Hotel

During the improvement journey your people will inevitably experience hiccups, uncertainty and maybe even conflict. These can derail the journey if not managed well. As a leader learn how to first reduce the frequency and intensity and then how to work with it when it happens.

In this session learn and practice:
• Keeping the vision alive
• Skills for open, effective communication
• Creating an environment that enables people to work through the uncertainty
• Tools for dissolving conflict positively

Leave with greater self awareness, awareness of others, the tools & skills to use your knowledge and an individualised action plan.

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Implementing Lean by solving one frustration at a time
Graeme Hay, Management Consultant, University of Stellenbosch Business School

Half-day workshop

 

Venue: Vineyard Hotel

Michael Balle often talks about solving “frustrations” in a Lean journey.  He purposely uses the work “frustration” because he believes it appropriately recognises the emotions experienced by people exposed to waste. Frustrated people are ready for change and are waiting to be engaged and released to solve the problems responsible for their frustrations at work. In this workshop we will use a combination of case studies, participant conversation, and theory to assist you to lead and guide a simple and effective Lean journey that focuses on identifying and solving issues that are frustrating both your customers and your employees.

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Lean IT Simulation – Transforming IT  Processes with Lean Principles,
Sudip Pal, Lean Leader, Ericsson India Global Services

Half-day workshop

 

Venue: Vineyard Hotel

This workshop simulates a typical IT application support process, demonstrates all lean principles and how effectively those are used to improve the process in sustainable way. This simulation game creates an understanding of how all the pieces of Lean fit together to increase flow, reduce costs and increase revenue. Objectives of the workshop are as follows:

  • Create an end-to-end process picture of the before and after lean deployment in an IT Organisation.
  • Introduce concept of lean deployment as a business strategy.
  • Demonstrate the use of lean tools for reducing inventory, waste, and cycle time of all IT processes, thereby improving customer satisfaction, profits and increase revenue.
  • To understand and embrace lean tools as one of the most effective strategies for improvement by World-Class Organisations.

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Lean in Development and Engineering
Tanja Lüttman and Guido Silies, Silies Consulting, Germany

Half-day workshop

 

Venue: Vineyard Hotel

The workshop provides theoretical and practical background information on the following topics:

  • Basics of the Lean Development
  • Kano Model 
  • Voice of the Customer
  • CTQ Tree
  • Sprint Planning
  • Retro-perspective
  • Waste reduction – Value Stream Mapping & Value Stream Design.

The focus of the workshop is to be able to react quickly and learn quickly with the help of the theoretical basis. For this the retrospective is the most important tool. A mix of short theoretical blocks and a practical simulation game. The workshop is characterized by an active participation of participants. It is possible to discuss practical examples with the participants and to refer it to the simulation game.