Workshop facilitators

Jan Erasmus, Director, Authentic Consulting

Jan started his working career as a mechanical design engineer. He has experience as a management consultant where he headed several interventions to improve productivity, improve customer care, reduce cost, and develop the leadership of companies and change cultures. He has published articles on Leadership and Change, presented productivity improvement papers at international and local conferences. He has assisted several companies in the former Soviet Union, i.e. Moldova, Estonia, Slovenia and Croatia to transform from former state-owned companies to free market enterprises. Jan currently works as a consultant in operations management, productivity improvement, strategic planning and leadership development.

Jan will be facilitating the workshop: ‘Building systems for fail-proof Lean implementation .


Sudip Pal, Lean Leader, Ericsson India Global Services

Sudip is working as the Lean Leader and Senior Manager – Service Delivery Transformation for Ericsson India Global Services, SDU BDGS. With 20 years of experience his areas of expertise span across a wide spectrum of the IT landscape – from System Integration to IT Service Delivery, from IT Advisory Services to Program Managements, from Lean in Agile to Automation. He is a recognized Lean Expert by the Asian Productivity Organization – Japan, Quality Council of India, and National Productivity Council – India. He has mentored many big Lean deployment programs for some leading global IT companies in last 8 years; such as, improved cash flow & profitability, increased win rate, sales engagement process, scaled Agile, etc. In the last 2 years Sudip has completed several high potential and critical transformation programs in the areas of Agile, Automation and IT Service Delivery Transformation Model. He has also groomed many candidates to become successful Lean Coaches in the industry.

Sudip has participated in European Lean IT Summit 2013, 2017 and Turkey Lean Summit 2017 editions presenting case studies on Lean IT Transformation. At the Turkey Lean Summit he also organised a well-received Lean IT Simulation workshop.

Sudip will facilitate the workshop: ‘Lean IT Simulation – Transforming IT  Processes with Lean Principles,’


Jim Farara and Craig Parker, Transformation team for Africa Liner Operations Centre, Maersk Line

Jim Farara has worked in Container shipping for 25 years, including – P&O Containers, P&O Nedlloyd and Maersk. Jim has worked in every aspect of the business – from Sales and Customer Services to Trade Management and Liner Operations – with expatriate posting in Africa, Asia, Europe and UK. Jim was posted to Cape Town in 2007 to develop and head up Maersk’s Process Excellence division for Sub Saharan Africa. Since 2014 Jim joined the Africa Liner Operations Centre – and is currently the Transformation Director. Jim is a permanent resident of South Africa, is married and has three children.

Craig Parker has worked in the Transformation and Maersk Line for a year learning a lot about Lean Management within the logistics/shipping industry in the process. Previously he worked in  Quality Improvement/Project Management within the Public Health HIV sector. His educational background is in Neuroscience, Health Policy and Development Management. He loves running, soccer and sleep when he can get it. He recently moved to Cape Town with his wife and three children.

Jim and Craig will be facilitating the workshop ‘Transforming your organisation’s Operating System: A Practical Session with Maersk Line.‘ 


Graeme Hay, Managing Consultant, University of Stellenbosch’s Business School

Graeme started his Lean Six Sigma journey in 2002 as an operations excellence consultant and is a passionate student of creating excellence in organisations.  He believes that developing the critical thinking capabilities at the middle and senior management level is the key to sustainable change, and that the Lean Six Sigma approach and techniques are foundational in this process.

Graeme will facilitate the workshop ‘Implementing Lean by solving one frustration at a time‘ .