About Us

our purpose

Sustainable Development of Society

our Vision

Contributing to better organisational outcomes and quality of life by advancing  Lean Thinking and Practice in Sub-Saharan Africa.

our mission

We aim to achieve our vision by building the community of lean practitioners through co-learning partnerships, action research and knowledge sharing.

our Vision

Contributing to better organisational outcomes and quality of life by advancing  Lean Thinking and Practice in Sub-Saharan Africa.

our mission

We aim to achieve our vision by building the community of lean practitioners through co-learning partnerships, action research and knowledge sharing.

Not for Profit

We are a registered NGO promoting Lean Thinking and Practice in Sub-Saharan Africa.

Specialised Unit of the Graduate School of Business UCT

We were established in 2008 by Emeritus Prof Norman Faull as a centre of excellence. Our applied research approach enables us to provide high-quality content in our workshops, experience-based facilitation in our educational programmes and high-impact results for the private and public sector organisations with which we partner. 

Bringing the African lean community together

Each year we convene a national, lean conference, alternating between the Lean Summit Africa and Lean Healthcare Summit, drawing on renowned international speakers such as Jim Womack, Dan Jones, John Shook, Mike Rother, Michael Ballé and John Toussaint.

Making things better

Founded by Jim Womack and Dan Jones, the Lean Global Network is a community of thought-leaders and practitioners with the goal of making things better.

Our team

Norman Faull

Norman Faull

Chairman

Norman is the founder of the Lean Institute Africa, a Lean Executive Coach and formerly a Professor of Business Administration at the Graduate School of Business, University of Cape Town. He was among the first researchers in South Africa to introduce innovative manufacturing and supply chain improvement concepts,Read More

ROSE HEATHCOTE

ROSE HEATHCOTE

Chief Executive Officer

Rose is dedicated to helping African organisations advance their learning and application in Lean Thinking. For more than 22 years, she has focused on raising the performance of enterprises in most industry sectors in Africa, Middle East, UK and India through Lean Thinking.  Read More

Anton Grütter

Anton Grütter

Research & Development Director

Anton is a Lean Executive Coach and a member of the Management team. He has helped organisations to implement and institutionalise operational performance improvement programmes in industry, commerce and the public sector justice and healthcare systems for many years.Read More

Tshepo Thobejane

Tshepo Thobejane

Advisor

Tshepo is a BSC Industrial Engineering graduate with a diverse working experience gained from working in manufacturing, management consulting, logistics, supply chain, banking and public healthcare. His career has focused on achieving operational improvement through the use of process improvement methods, Read More

Mia Faull

Mia Faull

Marketing & Summit Manager

Mia takes care of marketing, social media and summit management. Prior to working at the Institute, she worked in London for several International Development Charities as a fundraiser, specialising in Trusts and Foundations. Lean has become a growing interest of hers, particularly in the way it has the potential to transform people’s lives.Read More

CHANTÉLLE CAY

CHANTÉLLE CAY

Events Coordinator

Chantélle has a background in Public Administration, Business Administration and Business Management. She has been supporting the Lean Institute Africa for more than 6 years with training coordination as well as financial administration. She has a keen interest in Lean and how to apply it in her area of expertise.

Anna Bamu

Anna Bamu

Financial Administrator

Anna holds a Bachelor of Commerce Honors degree in Finance. She advanced her studies in auditing and tax and has been supporting the Lean Institute Africa for more than 3 years with financial administration.

Our Associates

Furuhashi

Furuhashi

Furuhashi has more than 40 years experience and is regarded as an expert in the implementation of the Toyota Production System, organisational transformation and leadership development. He has supported organisations in South Africa, Great Britain, India, Italy, Romania, Mexico and China. Read More

Samantha Allen

Samantha Allen

Samantha has extensive experience in a variety of industries which include Healthcare, Pathology Services, Oil and Gas and Financial Services. Samantha spent nearly a decade in the UK implementing Lean Methodology and Process Optimisation for the National Health Service.Read More

Jan Erasmus

Jan Erasmus

Jan started his working career as a mechanical design engineer. He has experience as a management consultant where he headed several interventions to improve productivity, improve customer care, reduce cost, and develop the leadership of companies and change cultures. Read More

Our Founders

DR. JIM WOMACK

DR. JIM WOMACK

Founder and Advisor of the Lean Enterprise Institute (LEI) Inc. The LEI is a nonprofit training, publishing, conference, and management research company chartered in August 1997 to advance a set of ideas known as lean production and lean thinking, based initially on Toyota’s business system and now being extended to an entire lean management system. Read More

PROF. DANIEL T. JONES

PROF. DANIEL T. JONES

Founder and Chairman of the Lean Enterprise Academy United Kingdom. Daniel T. Jones is a senior advisor to the Lean Enterprise Institute, management thought leader, and mentor on applying lean process thinking to every type of business. He is the author with James P. Womack of the influential and popular management books that describe the principles and practice of lean thinking in production, Read More

EMERITUS PROF. NORMAN FAULL

EMERITUS PROF. NORMAN FAULL

Norman is the founder of the Lean Institute Africa, a Lean Executive Coach and formerly a Professor of Business Administration at the Graduate School of Business, University of Cape Town. He was among the first researchers in South Africa to introduce innovative manufacturing and supply chain improvement concepts, such as lean manufacturing, into the country. Read More

Head Office

+27 21 406 1477

Graduate School of Business
UCT Breakwater Lodge
V&A Waterfront
Cape Town

Our Global Network

News

Is Lean an outcome…or what you do?

For a while I have been thinking about the possible impact of using the name Lean to describe the activities or programme to transform an organisation into the new way of working and thinking. It felt serendipitous then, that shortly after pondering this I came across...

Magical Thinking

Try telling a friend you have come across some ‘magical thinking’? What reaction might you get? Will they ask, ‘You mean like in mushrooms?’ or ‘As in Elon Musk or Richard Branson?’ I first heard the term in a very different context, used by someone who was once...

Whimsical Reflections Lean Summit Africa 2018

Some say that insight comes when we remember something valuable after forgetting what we were taught. What value has come back to you after forgetting the ‘gems’ of the Summit of four months ago? Not trusting my memory, I have rummaged through my notes, and the slides...

The Story that Graphs (don’t) Tell

A recurring bone of contention between different schools of thought about performance measurement in the improvement world is the debate about quantitative versus qualitative analysis. Mark Graban’s recent book Measures of Success is an example...

Why We Believe People-Free Plants and Services Prevent Learning

Rose Heathcote, Lean Institute Africa CEO, contributed to this piece by the 'Lean Sensei Women' published on the Lean Post. "In our new Digital era, some dream of people-free production lines. First because machines are expected to do repetitive and complex tasks in a...

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