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About Us

"Lean leaders with global networks, dedicated to developing the Lean community in Africa"

OUR PURPOSE

Sustainable Development of Society

  • Our Vision

    Contributing to better organisational outcomes and quality of life by advancing  Lean Thinking and Practice in Sub-Saharan Africa.

  • Our Mission

    We aim to achieve our vision by building the community of lean practitioners through co-learning partnerships, action research and knowledge sharing.

Not For Profit

We are a registered NGO promoting Lean Thinking and Practice in Sub-Saharan Africa.

Specialised Unit of the Graduate School of Business UCT

We were established in 2008 by Emeritus Prof Norman Faull as a centre of excellence. Our applied research approach enables us to provide experience-based facilitation in our educational programmes and high-impact results for the organisations with which we partner.

Member of the Lean Global Network

We are the only South African member of the Lean Global Network comprising more than 30 institutes globally. Founded by Jim Womack and Dan Jones, the network is a community of thought-leaders and practitioners with the goal of making things better.

Bringing the African Lean Community Together

Each year we convene a national, Lean conference, drawing on renowned local and international speakers such as Jim Womack, Dan Jones, John Shook, Mike Rother, Michael Ballé and John Toussaint.

  • What We Believe

    We differentiate ourselves from conventional consultants; instead, we collaborate with organizations to jointly craft a tailored strategy that suits your needs. Our foundation rests on cultivating trust through honest and transparent collaboration. Our ethos involves imparting our skills to your teams, ensuring knowledge continuity even after our engagement concludes.

JOIN OUR TEAM

We are continuously seeking partners and individuals to join forces with us!

Get In Touch With Us

Our Team

Samantha Allens

CEO

Samantha Allen has extensive experience in a variety of industries within both the public and private sectors.

She has led the design and implementation of effective Lean programs in both the UK and SA, that ensure institutionalization of process improvement and Organizational change. Samantha has a passion for training and skills development and holds a Lean Six Sigma Black Belt and is a Prince 2 Project Practitioner.

Norman Faull

Chairman

Norman is the founder of the Lean Institute Africa, a Lean Executive Coach and formerly a Professor of Business Administration at the Graduate School of Business, University of Cape Town. He was among the first researchers in South Africa to introduce innovative manufacturing and supply chain improvement concepts such as lean manufacturing, into the country. In recent years he has focused on implementation of lean management in the South African public health system although his experience spans across the mining, manufacturing and service sectors. He teaches on executive programmes at UCT and elsewhere. He continues to research the area of process improvement, with particular attention to large-scale systems.

Anton Grütter

Research & Development Director

Anton is a Lean Executive Coach and a member of the Management team. He has helped organisations to implement and institutionalise operational performance improvement programmes in industry, commerce and the public sector justice and healthcare systems for many years.

He has taught operations management at South African universities since 1993. Recently he has taught at the Graduate School of Business at the University of Cape Town and as a visiting professor on the MBA programme at Shanghai University. His PhD research was on the effective implementation of shop-floor improvement teams. He has also written a textbook “Introduction to Operations Management” published by Heinemann in 2010.

Tshepo Thobejane

Operations Director

Tshepo Thobejane has implemented Lean Thinking and Practice to achieve operational improvement through the use of process improvement methods throughout his career as an Industrial Engineer.

He has work in a diverse range of industry sectors includes – manufacturing, management consulting, logistics, supply chain, banking and public healthcare. He is convinced that Lean Thinking can be a lifestyle and is applicable absolutely everywhere.

Ben Hoseus

Ben is a Lean Coach at the Lean Institute Africa. Ben partners with individuals, organisations, and enterprises on the journey of continuous improvement. Ben’s prior years of experience as a lean practitioner and advisor have provided him the opportunity to lead projects, facilitate executive training, and improve systems and processes in client engagements across the globe.

Ben grew up in the mold of People Development as part of the Toyota Production System, and he has since found his passion learning, teaching, and applying principles of problem-solving, collaboration, and servant leadership.

Our Associates

Jan Erasmus

Associate

Jan started his working career as a mechanical design engineer. He has experience as a management consultant where he headed several interventions to improve productivity, improve customer care, reduce cost, and develop the leadership of companies and change cultures.

He has published articles on Leadership and Change, presented productivity improvement papers at international and local conferences. He has assisted several companies in the former Soviet Union, i.e. Moldova, Estonia, Slovenia and Croatia to transform from former state-owned companies to free market enterprises. Jan currently works as a consultant in operations management, productivity improvement, strategic planning and leadership development.

Furuhashi

Associate

Furuhashi has more than 40 years experience and is regarded as an expert in the implementation of the Toyota Production System, organisational transformation and leadership development. He has supported organisations in South Africa, Great Britain, India, Italy, Romania, Mexico and China.

Furuhashi has been facilitating practical workshops in South Africa across manufacturing, healthcare, mining and services sectors since 1996 and has been Norman Faull’s mentor for more than 21 years.

Melika Chiswell

Associate

Melika is a Lean Coach at the Lean Institute Africa. Having originally qualified as a Registered Nurse, she went on to complete a Masters of Public Health and developed a keen interest in the implementation and management of systems, that ensure efficient and effective service delivery for the end user. She has been actively involved in the implementation of lean practices and principles across multiple industries including healthcare, manufacturing and agricultural sectors, and has been instrumental in leading the site support for the National Vaccination Roll Out in the Western Cape.

Our Founders

Dr. Jim Womack

Founder

Founder and Advisor of the Lean Enterprise Institute (LEI) Inc. The LEI is a nonprofit training, publishing, conference, and management research company chartered in August 1997 to advance a set of ideas known as lean production and lean thinking, based initially on Toyota’s business system and now being extended to an entire lean management system.

The intellectual basis for the Cambridge, MA-based Institute is described in a series of books and articles co-authored by Womack and Daniel Jones over the past 20 years. The most widely known books are: The Machine That Changed the World (Macmillan/Rawson Associates, 1990), Lean Thinking (Simon & Schuster, 1996), Lean Solutions (Simon & Schuster, 2005), and Seeing The Whole Value Stream (Lean Enterprise Institute, 2011). Articles include: “From Lean Production to the Lean Enterprise” (Harvard Business Review, March-April, 1994), “Beyond Toyota: How to Root Out Waste and Pursue Perfection” (Harvard Business Review, September-October, 1996), “Lean Consumption” (Harvard Business Review, March-April, 2005).

Womack received a B.A. in political science from the University of Chicago in 1970, a master’s degree in transportation systems from Harvard in 1975, and a Ph.D. in political science from MIT in 1982 (for a dissertation on comparative industrial policy in the U.S., Germany, and Japan). During the period 1975-1991, he was a full-time research scientist at MIT directing a series of comparative studies of world manufacturing practices. As research director of MIT’s International Motor Vehicle Program, Womack led the research team that coined the term “lean production” to describe Toyota’s business system.

Womack served as the Institute’s chairman and CEO from 1997 until 2010 when he was succeeded by John Shook.
Since returning to South Africa she has been working with a wide range of organisations in designing and implementing effective Lean programmes to ensure institutionalisation of process improvement. Samantha has a passion for training and skills development in Lean Management and is an accredited facilitator, assessor and moderator. She is a Lean Six Sigma Black Belt and Prince 2 Project Practitioner.

Prof. Daniel T. Jones

Founder and Chairman

Founder and Chairman of the Lean Enterprise Academy United Kingdom. Daniel T. Jones is a senior advisor to the Lean Enterprise Institute, management thought leader, and mentor on applying lean process thinking to every type of business. He is the author with James P. Womack of the influential and popular management books that describe the principles and practice of lean thinking in production, The Machine that Changed the World, and Lean Thinking: Banish Waste and Create Wealth in Your Organization, and the workbookbook Seeing the Whole Value Stream. Their book Lean Solutions: How Companies and Customers Can Create Value and Wealth Together extends these ideas to consumption, provision, and service delivery. He is the publisher of Breaking Through to Flow, Creating Lean Dealers, and Making Hospitals Work. A sought-after keynoter, Jones also has organized Lean Summit conferences in Europe, including the Frontiers of Lean Summit, the First Global Lean Healthcare Summit, and the Lean Transformation Summit.

Jones advises organizations in different sectors on their lean transformations, helped establish the first company University in the UK at Unipart, wrote the UK Government’s Rethinking Construction report and Lean Thinking for the NHS. He organized the first Global Healthcare Summit, mentors a dozen hospitals in the UK, Italy and the USA and published Making Hospitals Work. Jones was the European Director of MIT’s Future of the Automobile and International Motor Vehicle Programs. He is advisor to the European Efficient Consumer Response movement and editor of the International Commerce Review. Jones holds a bachelor’s degree in economics from the University of Sussex.

Emeritus Prof. Norman Faull

Founder

Norman is the founder of the Lean Institute Africa, a Lean Executive Coach and formerly a Professor of Business Administration at the Graduate School of Business, University of Cape Town. He was among the first researchers in South Africa to introduce innovative manufacturing and supply chain improvement concepts, such as lean manufacturing, into the country.

In recent years he has focused on implementation of lean management in the South African public health system although his experience spans across the mining, manufacturing and service sectors. He teaches on executive programmes at UCT and elsewhere. He continues to research the area of process improvement, with particular attention to large-scale systems.