Books

LIA BOOK DISTRIBUTOR

LIA is the local, authorised distributor of the Lean Enterprise Institute (LEI) in the USA and as such, distributes books, DVDs and training materials on behalf of the LEI. As prices are dependent on the exchange rate we have not included them on the webpage. To view Lean Enterprise Institute books please follow the link www.lean.org/Bookstore/ and browse the site.

Please contact us on 021 406 1477 or leaninfo@gsb.uct.ac.za for further information or to place an order.

MANAGEMENT ON THE MEND: THE HEALTHCARE EXECUTIVE GUIDE TO SYSTEM TRANSFORMATION

by Dr John Toussaint

Dr Toussaint recently released his third book ‘Management on the Mend: The Healthcare Executive Guide to System Transformation. It provides a comprehensive view of the framework required for Lean Transformation illustrating learnings from proven systems, and methods for enabling frontline caregivers and leaders to expose and eliminate problems plaguing service delivery in healthcare.

ON THE MEND: REVOLUTIONIZING HEALTHCARE TO SAVE LIVES AND TRANSFORM THE INDUSTRY

by John Toussaint and Roger Gerard

In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry, the authors, John Toussaint and Roger Gerard, talk to us about Thedacare’s lean  journey. Within their hospital group, they decisively confirm the case for evidence-based delivery of care, a concept that goes hand-in-hand with evidence-based clinical medicine.

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LEAN TURNAROUND

by Art Byrne

Review written by Jimmy Psillos, CEO of Crystal Candy in Zimbabwe who is actively involved with the Confederation of Zimbabwe Industries and chairs the Economics and Banking Committee of the chamber.
Zimbabwean businesses are struggling to compete in a very tough business environment. Finding an effective turnaround strategy is something much needed for many businesses in Zimbabwe.

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CLEAR DIRECTION: DRIVE THE RIGHT CHANGE IN THE RIGHT WAY

by Rose Heathcote

Clear Direction: Drive the right change in the right way, written by Rose Heathcote, is about strivingClear Direction cover for operational excellence by continuously reinforcing the basics. Heathcote succeeds in reviving a much written about topic with a simplified, integrated approach.

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THINKING, FAST AND SLOW

by Daniel Kahneman

Thinking, Fast and Slow written by Daniel Kahneman, winner of the Nobel Prize in Economics, is a summary of Kahneman’s research conducted since the early 1970’s in collaboration with Amos Tversky (died 1996). Thinking, Fast and Slow offers a psychological basis for reactions, judgments, recognition, choices, conclusions, cognitive biases, fallacies and illusions.

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TOYOTA KATA

by Mike Rother

In Toyota Kata Mike Rother shares knowledge and insight gained while working at Toyota and learning the Toyota approach to management. In this book ‘kata’ refers to the organisational routines that in Toyota allows for continuous improvement, adaption and employee empowerment. Rother is able to demonstrate and support how these routines are sustained at Toyota.

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EVERYTHING I KNOW ABOUT LEAN I LEARNED IN FIRST GRADE

by Robert Martichenko

In Everything I Know About Lean I Learned In First Grade, author Robert Martichenko takes us back to  Grade 1 to remind us about the first time that we were unknowingly exposed to the lean philosophy.  This is perhaps why those who have never ‘unlearned’ these lessons taught at primary school find lean such a natural extension of what they do in their everyday lives.

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Managing to Learn

by John Shook

In Managing to Learn, John Shook describes the A3 as a core lean management process.   The book succeeds in simultaneously providing two perspectives on learning about the A3 process.  Desi Porter, a recently appointed manager, versed in the lean basics is tackling his first A3. Readers join him on his journey to discover A3 content and meaning

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Perfecting Patient Journeys

by Judy Worth, Tom Shuker, Beau Keyte, Karl Ohaus, Jim Luckman, David Verble, Kirk Paluska and Todd Nickel.

Perfecting Patient Journeys is about improving the delivery of service at operational level by applying the value-stream method.  The book addresses key steps to improving efficiency and thus delivering better services. These steps include:

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Buy-in, Do-in, Stay-in

In our work with organisations and people embarking on the Lean Transformation Journey we often hear people say that “buy-in” by top management is an essential success factor. Indeed, research confirms that top management commitment is a critical success factor for...

Kaizen in Africa – A trip to Tunisia

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African Kaizen Awards

Our Chairman, UCT Graduate School of Business Emeritus Professor, Norman Faull, will be one of the judges of the African Kaizen Awards (AKA) Examination Committee. The Awards are part of the African Kaizen Conference 2019, organised by JICA and NEPAD, taking place in...

A crazy little thing called change

COLUMN – In her first column, the author reflects on the role of leadership in striking a balance between the enthusiasm for change and the need to involve everyone in a transformation. Words: Rose Heathcote, CEO, Lean Institute Africa I had a terrific time this past...

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