Introduction To A3 Problem Solving

A3 problem solving is a systematic approach to identifying, analysing, and solving complex problems, that enables individuals and teams to make data-driven decisions.

Designed to equip you with the essential skills and techniques of A3 problem solving, this course will enhance collaboration, foster innovation, and drive efficiency within your organization.

What Makes Our Program Unique?

  • Select courses are certified by The Graduate School of Business making it all that more impressive on your CV.
  • As a member of the Lean Global Network, our training is informed by the world’s leading Lean thinkers – so you know your learning will be at the cutting edge of Lean thinking globally.
  • We equip you with a holistic set of skills to affect real change at all levels of the your Organisation – we focus on more than “just” the lean tools and the quick fixes!
  • Our courses are interactive, practical and easily applicable to any workplace.
11-12 June 2024
13-14 June 2024
"Good, practical training on how to use the A3 and what A3 really is"

Who Should Attend?

  • Managers and supervisors responsible for problem-solving initiatives
  • Team leaders and members involved in process improvement activities
  • Individuals seeking to enhance their problem-solving and decision-making skills
  • Professionals interested in adopting the A3 problem-solving methodology
  • Anyone interested in driving continuous improvement and organizational excellence

What Will The Training Cover?

  • Introduction to A3 problem solving: Understand the background, principles, and benefits of the A3 methodology.
  • Learn how to effectively define, analyze, and solve problems using the A3 thinking process
  • Develop skills in critical thinking and solution implementation
  • Gain skills in problem identification, root cause analysis, and data collection techniques.
  • Explore various problem-solving techniques and develop effective countermeasures.
  • Learn strategies for implementing solutions, monitoring progress, and sustaining improvements.
  • Learn how to apply the A3 problem-solving approach to drive continuous improvement and organizational success
  • Discover how to Prompt a deeper understanding of the problem by asking effective questions, and how the A3 can be used in coaching and staff development
  • As you progress through the course, you’ll apply the A3 problem solving methodology to real problems in your organization. This hands-on approach allows you to experience the impact of A3 problem solving firsthand, creating immediate value for your team and organization.

Course Structure

We believe in the power of interactive learning. Through engaging activities, group discussions, and working with your own A3, you’ll actively participate in the training, applying A3 problem solving techniques to real-life scenarios. This dynamic approach ensures that you not only grasp the concepts but also develop the skills needed to implement them in your work environment. The course is available face to face at the UCT Graduate school of Business, Cape Town or Online via the teams platform.


Samantha Allen

Samantha Allen has extensive experience in a variety of industries within both the public and private sectors.

She has led the design and implementation of effective Lean programs in both the UK and SA, that ensure institutionalization of process improvement and Organizational change. Samantha has a passion for training and skills development and holds a Lean Six Sigma Black Belt and is a Prince 2 Project Practitioner.

Tshepo Thobejane

Tshepo Thobejane has implemented Lean Thinking and Practice to achieve operational improvement through the use of process improvement methods throughout his career as an Industrial Engineer.

He has work in a diverse range of industry sectors includes – manufacturing, management consulting, logistics, supply chain, banking and public healthcare. He is convinced that Lean Thinking can be a lifestyle and is applicable absolutely everywhere.


GSB Campus
11-12 June 2024



13-14 June 2024


Kindly note that a maximum of 10 delegates per order may be registered. To register more than 10 delegates, create a new order or contact us for assistance. Please note that prices exclude VAT.
Get in touch with us should you require a quote or assistance with a manual registration.

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