Knowledge Centre
Links
See links to various online resources to learn more about Lean Thinking and Practice both locally and globally.
We are constantly learning so please let us know if you find any other sites you think should be added.
Research
Most research conducted by the Lean Institute Africa is done in association with MBA students of the UCT Graduate School of Business. To access free copies of MBA research reports, please contact GSB. Here is a recent list of Lean-related Research Reports.
Books
The Lean Institute Africa is the local, authorised distributor of the Lean Enterprise Institute (LEI) in the USA and as such, distributes books, DVDs and training materials on their behalf.
Newsletters, Articles and Webinars
Will it Work to Simplify the Toyota Coaching Kata? – November 2015 Newsletter
So here is the problem: suppose you have a client who has asked you to help them improve throughput of orders in their procurement process. It is a large organisation with many branches spread across the region. They deliver a range of services to their customers,...
Why I haven’t mastered lean – October 2015 Newsletter
This year I was fortunate to accompany our director to a meeting of the Lean Global Network (LGN) in Wroclaw, Poland. It was an eye opening experience from both travelling and work perspectives. I was amazed by the variety of soups that the Polish made because almost...
Dr John Toussaint: On Redesigning Processes for the Patient
In the lead up to the Lean Healthcare Summit happening in Johannesburg on 26 October, key note speaker and CEO at ThedaCare Center for Healthcare Value, Dr John Toussaint, explains why he believes the Lean methodology is the future of healthcare efficiency. Tell us...
Plug and play: achieving quick results at Gauteng hospitals – September 2015 Newsletter
This is my second attempt at this newsletter. The first was about this plug, attached to an extension lead. Two days in a row the plug and lead were brought for use at a workshop I was running for an organisation at their premises. On day one the plug could not be...
‘Abnormal Doesn’t Have to be the Norm’ in SA’s Public Sector
Preliminary results from a lean hospital improvement plan rolled out at 4 state hospitals show it’s possible to significantly reduce patient waiting times. Preliminary results from a lean hospital improvement plan rolled out at four state hospitals in Gauteng show...
Cracking the Code to Reduce Service Delivery Waiting Times – August 2015 Newsletter
A major challenge that all customer-facing service organisations have is that customers require the service when it suits them, rather than as it suits the supplier. This presents an acute version of the common challenge to match the more or less fixed capacity of a...
Photographs from Gauteng Department of Health & Lean Institute Africa Collaborative project on reducing waiting times
Below is a short update on the GDoH & LIA service delivery improvement project with a focus on reducing waiting times: We have been working with Cohort 1 as of November last year (Chris Hani Baragwanath, Leratong, Sebokeng and Kopanong). All of the hospitals have...
Lean Approach Cuts Waiting Times at Gauteng Hospitals
Following the implementation of the Lean approach in four Gauteng hospitals, there have been drastic reductions in patient waiting times. Following the implementation of the Lean approach in four Gauteng hospitals, Chairman of the Lean Institute Africa (LIA), Prof...
A new ‘ERA’ for South Africa and Lean – July 2015 Newsletter
A new ‘ERA’ for South Africa and Lean How do we balance these three things? Serving the customer, i.e. getting the job done according to requirements Respect for people, especially those performing the work, and Standard work Francis Fukuyama, a third generation...
Is it enough to build the people to build the business? – June 2015 Newsletter
I recently came across this sign on the Executive MBA notice board in the corridor at UCT’s Graduate School of Business School, proclaiming “YOU DON’T BUILD A BUSINESS. YOU BUILD PEOPLE AND THEN PEOPLE BUILD THE BUSINESS". The message seemed out of place, just sitting...
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News
Applying Lean at Groote Schuur Hospital
In the lead up to the Lean Summit Africa 2018 taking place at the Vineyard Hotel in Cape Town from 30 October to 1 November 2018, invited speaker and CEO of Groote Schuur Hospital (GSH), Dr Bhavna Patel, talks about her hospital’s experience in...
Kim Barnas: On Creating a Lean Management System in Public Health
In the lead up to the Lean Summit Africa 2018 taking place at the Vineyard Hotel in Cape Town from 30 October to 1 November, keynote speaker and CEO at Catalysis Inc., Kim Barnas, talks about the Lean Management System that develops leaders and...
Companies on a drive to become more efficient
Cape Town’s Groote Schuur Hospital, a catalytic converter manufacturer and a well-known car sales dealer have one essential thing in common. They have all managed to radically improve efficiency across their operations over the past few years....
Lessons on transforming manufacturing in India
Transformational changes in manufacturingin India have been unpacked at the Lean Summit Africa 2018, in Cape Town, holding important lessons for ramping up efficiency and boosting competitiveness in South Africa....
A tale of successful lean transformations worldwide
Leading lean transformations in different countries is often considered a challenge. The author claims it’s not as difficult as normally assumed, so long as you stick to the lean fundamentals....
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