20% Discount: Online Introduction to Lean & A3 Problem-solving


20% discount if you buy Introduction to Lean and A3 problem-solving at the same time! Learning online does not mean learning alone.Minimize travel costs and maximize peer learning and instructor face-to-face time in an online environment that helps you to breakdown Lean Thinking.

Download factsheet.

To register, complete the fields below for each delegate and add to basket. Payment can be made by credit card or direct transfer. Get in touch with us should you require a quote or assistance with a manual registration.

Kindly note that a maximum of 10 delegates per order may be registered. To register more than 10 delegates, create a new order or contact us for assistance.

20% Discount: Online Introduction to Lean & A3 Problem-solving #1



INTRODUCTION TO LEAN: An accessible and thorough introduction to lean. Following the philosophy of ‘learning by doing’ participants will learn the principles and basic tools of Lean Management. The workshop includes presentations from an experienced facilitator and small group discussions. It is an online interactive, cumulative learning experience, using case studies and real-life examples that will introduce you to, and ground you in, the lean thinking framework, and how this can assist you in continually improving your organisation by reducing waste and improving value to the customer.

A3 PROBLEM-SOLVING: By attending this remote workshop, you will be led by experienced coaches, allowing you the space & time  you need to reflect and apply the learning along the way. This approach helps you align around a problem at your company that is  informed by real-time facts. Along the way you will receive feedback and support from peers and senior coaches.

This is a practical and interactive workshop that follows the book Managing to Learn by John Shook. It is designed to equip organisations on the lean journey and strengthen a culture of learning, problem-solving and scientific thinking. 

Samantha Allen has extensive experience in a variety of industries which include Healthcare, Pathology Services, Oil and Gas and Financial Services. Samantha spent nearly a decade in the UK implementing Lean Methodology and Process Optimization for the National Health Service. Since returning to South Africa she has been working with a wide range of organizations in designing and implementing effective Lean programs to ensure institutionalization of process improvement. Samantha has a passion for training and skills development in Lean Management and is an accredited facilitator, assessor and moderator. She is a Lean Six Sigma Black Belt and Prince 2 Project Practitioner.

Introduction to Lean:

‘Learning to see with a purpose. Problem identification steps.’

‘The idea that I can try and improve my own work processes at work and reduce waste and keep my work area well managed, clean and organised.’

‘The way in which we can/ should go about adding value / problem solving. To be active about it “Go see”. Be open minded and how to apply ways to benefit/  add benefit to a system.’

‘The value stream mapping. The visualisation is really useful.’

‘The simplicity and clear manner in which the workshop was presented. Norman conveyed the message and principles of lean in a manner in which any lean ‘beginner’ can understand.’

‘Get organised and eliminate waste and save money and time.’

‘It was useful to be a part of the process to identify wastes & find opportunities for improvement.’


A3 Problem-solving:

‘The A3 tool: the best tool to manage your work and is an enabler to critical thinking.’

‘Putting the training into practice as we moved through the book [Managing to Learn].’

‘Getting good practical training on how to use A3 and what A3 really is.’

‘Practising and reworking the A3 – and then discussing it in groups. Group learning, hearing questions that “challenge” your assumptions on your A3. Very useful.’

‘Learning to become/switch to a more positive style of leadership.’

‘A3 management tool itself. I can use it for all the 3s model levels.’

‘Breaking down the A3 and actually addressing each subsection into more detail, plus creating more understanding. [The learning by doing exercise] taps into your thinking ability and thoughts.’

‘The importance of 5s – housekeeping in an organisation. There is no perfect A3. Problem solving tools.’

‘The cross-learning, the practice with the A3, the slides were great, so much learning from him [Prof Faull].’

‘The interaction and reflection opportunities added so much value and gave periodic reflection to decide on what can be done at the workplace. Also great information on books and websites to study.’

‘A3 discussions and looking at other peoples A3 gives a clearer understanding.’

‘Practicing an A3 presentation with my own problem.’



For General Enquires, please use the contact details below:

leaninfo@lean.org.za | Tel: +27 21 406 1477



For Financial Enquires, please use the contact details below

leanadmin@lean.org.za | Tel: +27 21 406 1477


You may also like…