Description
Understanding comes from doing. This introductory course teaches you ‘about’ lean but also uses repeated cycles of an experiential learning game to allow understanding to develop. The workshop is designed for any participant from manufacturing, services, or government, to learn the basic principles, tools and practices of lean management.
Samantha Allen has extensive experience in a variety of industries which include Healthcare, Pathology Services, Oil and Gas and Financial Services. Samantha spent nearly a decade in the UK implementing Lean Methodology and Process Optimization for the National Health Service. Since returning to South Africa she has been working with a wide range of organizations in designing and implementing effective Lean programs to ensure institutionalization of process improvement. Samantha has a passion for training and skills development in Lean Management and is an accredited facilitator, assessor and moderator. She is a Lean Six Sigma Black Belt and Prince 2 Project Practitioner.
‘Learning to see with a purpose. Problem identification steps.’
‘The idea that I can try and improve my own work processes at work and reduce waste and keep my work area well managed, clean and organised.’
‘The way in which we can/ should go about adding value / problem solving. To be active about it “Go see”. Be open minded and how to apply ways to benefit/ add benefit to a system.’
‘The practice exercises, because the principles/ plans normally look good on paper but may in actual fact require a lot of tweaking. They also make it okay/ acceptable to be wrong as the lean concept revolves around continuous improvement. The exercises really show many different aspects of “lean”.’
‘The game as a practical example [of lean]. By doing and doing you learn so much more.’
‘The value stream mapping. The visualisation is really useful.’
‘The practical exercise was most useful. I learnt a lot by playing the game, all of which I am able to apply in the workplace.’
‘The simplicity and clear manner in which the workshop was presented. Norman conveyed the message and principles of lean in a manner in which any lean ‘beginner’ can understand.’
‘Get organised and eliminate waste and save money and time.’
‘The game was brilliant. It gave me an opportunity to experience an end-to-end process flow. It was useful to be a part of the process to identify wastes & find opportunities for improvement.’
For General Enquires, please get in touch with Chantélle Cay:
leaninfo@gsb.uct.ac.za | Tel: +27 21 406 1477
For Financial Enquires, please get in touch with Anna Bamu:
leanadmin@gsb.uct.ac.za | Tel: +27 21 406 1477
9 Portswood Rd, V & A Waterfront, Cape Town, 8002, South Africa
