Delivered over six months, the programme provides a comprehensive, experiential education in Lean Management. The programme is delivered by experienced lean facilitators who provide you with both the theory and expert coaching needed to lead the lean journey within your organisation and initiate change for the better. Suitable to manufacturing, service, healthcare and public sector. This programme is also available for on-site delivery. Read more for detailed information on content and dates.
EMERITUS PROF. NORMAN FAULL
Norman is the founder of the Lean Institute Africa, a Lean Executive Coach and formerly a Professor of Business Administration at the Graduate School of Business, University of Cape Town. He was among the first researchers in South Africa to introduce innovative manufacturing and supply chain improvement concepts, Read More
DR ANTON GRÜTTER
Anton is a Lean Executive Coach and a member of the Management team. He has helped organisations to implement and institutionalise operational performance improvement programmes in industry, commerce and the public sector justice and healthcare systems for many years. Read More He has taught operations management at South African universities since 1993. Recently he has taught at the Graduate School of Business at the University of Cape Town and as a visiting professor on the MBA programme at Shanghai University. His PhD research was on the effective implementation of shop-floor improvement teams. He has also written a textbook “Introduction to Operations Management” published by Heinemann in 2010.
He has taught operations management at South African universities since 1993. Recently he has taught at the Graduate School of Business at the University of Cape Town and as a visiting professor on the MBA programme at Shanghai University. His PhD research was on the effective implementation of shop-floor improvement teams. He has also written a textbook “Introduction to Operations Management” published by Heinemann in 2010.
Tshepo is a BSC Industrial Engineering graduate with a diverse working experience gained from working in manufacturing, management consulting, logistics, supply chain, banking and public healthcare. His career has focused on achieving operational improvement through the use of process improvement methods, Read More
Samantha has extensive experience in a variety of industries which include Healthcare, Pathology Services, Oil and Gas and Financial Services. Samantha spent nearly a decade in the UK implementing Lean Methodology and Process Optimisation for the National Health Service. Read More
Since returning to South Africa she has been working with a wide range of organisations in designing and implementing effective Lean programmes to ensure institutionalisation of process improvement. Samantha has a passion for training and skills development in Lean Management and is an accredited facilitator, assessor and moderator. She is a Lean Six Sigma Black Belt and Prince 2 Project Practitioner.
Jan started his working career as a mechanical design engineer. He has experience as a management consultant where he headed several interventions to improve productivity, improve customer care, reduce cost, and develop the leadership of companies and change cultures. Read More
‘Excellent presentation, valuable content, effective practical exercise.’
‘Thoroughly enjoyed learning to see through ‘lean glasses’.
‘I know that I have learned a lot of insights. Thank you for the process of learning and not telling. I am very enthusiastic in starting to use Kata. We are going to improve results and change the results.’
‘Very good presentation, feeling excited to challenge my people and myself.’
‘I have enjoyed the workshop; I think it is the step in the right direction of lean.’
‘The workshop was practical. I have learned a lot and still want to learn more about Toyota Kata.’
‘Overall learning experience was excellent. What worked well? Domino game brought about great learning on working together as a team, learning and applying the coaching skills as a team leader and manager.’
‘Visual management and its importance were emphasised. Overall for me I can definitely take away the learnings and apply it back in my organisation.’
For Programme Enquires, please get in touch with Samantha Allen:
email@example.com | Tel: +27 76 569 5187
For General Enquires, please get in touch with Chantélle Cay:
firstname.lastname@example.org | Tel: +27 21 406 1477
For Financial Enquires, please get in touch with Anna Bamu:
email@example.com | Tel: +27 21 406 1477
Definitive Conferencing (Pty) Ltd, Kruin Street, Isando, Johannesburg, South Africa