Presenting on Leadership and Behaviours for Whole-System Transformation
John is an Internist and one of the foremost figures in the adoption of enterprise excellence principles in healthcare. He founded Catalysis a nonprofit education institute in 2008. He has published articles in major medical Read More

Presenting on The Outpatient Model Cell and Engaging Physicians in Lean Transformation
Montgomery has been practicing family medicine for 30 years, the last 25 with ThedaCare, a cradle to grave health system in northeast Wisconsin. Dr. Elmer graduated from the University of Iowa, College of Medicine 1986 Read More

Presenting with Grey Dube on Lessons from Leader Behaviour Changes at Two Gauteng Hospitals
Gladys MSc (Physiotherapy), MPH (Hospital Mgmt) is the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals and main teaching hospital of the University of Read More

Presenting with Gladys Bogoshi on Lessons from Leader Behaviour Changes at Two Gauteng Hospitals
Grey is the Chief Executive Officer at Leratong Hospital, a position he has held since 2005 and as an Accounting Officer responsible for giving direction, coordinating management and administration for an 855 bedded Regional Read More

Presenting on Deploying Lean Principles throughout Groote Schuur Hospital, to build a culture of Continuous Improvement
Bhavna is the Chief Executive Officer at Groote Schuur Hospital in Cape Town, a 975 bedded, 3764 staffed hospital. She qualified as a medical doctor at the University of Cape Town and was in private practice for 8 years before Read More

Presenting on a Customised Improvement Approach at LIFE Healthcare Group
Sharon joined the Life Healthcare Group in 2001 as National Training and Development Manager. She is currently responsible for quality, nursing practice, infection prevention and control and the Life College of Learning. She is past president of the Nursing Education Association and past vice-chairperson of the South African Nursing Council. She is also a trustee of the Nursing Foundation of South Africa. She is committed to life-long learning, quality and patient-centred care. She is responsible for the planning, design and roll-out of Lean within the Group.

Presenting on a New Way of Working at Western Cape Blood Transfusion Services
Nicky Du Toit is the Director of Corporate Service as well as the Chief Financial Officer of the Western Cape Blood Services (WCBS)

Prior to WCBS, Nicky spent 27 years in finance and business development leadership roles in companies such as Agrihold, Division of Sentrachem (Agriculture) and HBC corporate Outsourcing (10 years Consulting Partnership). She is passionate about Business intelligence systems because of the factual and real time data it provides and utilises this as the first indicator in detecting problem areas. Nicky recognised that the implementation of a Lean Management system, at the WCBS will provide the much need metrics to increase customer value and reduce waste. She currently manages the Lean implementation Project.  

Nicky received her B.Compt Degree from UNISA and her Advanced Certificate in Tax from UP.

Presenting on Respect for People
Heather is a medical doctor turned improvement scientist. She works with staff in the Western Cape provincial health system to improve patient care processes, with the joint aims of improving health outcomes and creating Read More

Video Presentation on Capability Development: The Lean Global Network Initiative
Flavio is a Director at the Lean Institute Brasil and MBA professor at Fundação Getúlio Vargas since 2013 (São Paulo, Brazil). He joined the team in 1999, as trainee, days after the institute’s foundation. Flavio graduated Read More

Presenting on Reflecting on your Behaviours and Routines
Norman is the founder of the Lean Institute Africa, a Lean Executive Coach and formerly a Professor of Business Administration at the Graduate School of Business, University of Cape Town. He was among the first Read More