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Graduate School of Business
UCT Breakwater Lodge
V&A Waterfront
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+27 21 406 1477

Graduate School of Business
UCT Breakwater Lodge
V&A Waterfront
Cape Town

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News

Why Best Practices Fail to Spread

By John S. Toussaint, MD, and Montgomery “Monk” Elmer, MD This is taken from the Catalysis website, with permission from Dr John Toussaint and Dr Montgomery Elmer, the authors: "The spread of “best practices” is important in today’s rapidly evolving health care...

Lean helps save lives in South Africa

FEATURE – Only when we go where the action is, do we begin to truly understand the work. Rose Heathcote joins the Emergency Medical Services in Cape Town for a day. Words: Rose Heathcote, who took part in the ride along while she was CEO of Lean Institute Africa. How...

Taking the lean leap in private healthcare

INTERVIEW – A private healthcare group in South Africa has carefully studied the unique challenges it faces and customized its approach to improvement accordingly, embarking on a lean journey to better patient care. Interviewee: Sharon Vasuthevan, Nursing and Quality...

Leading large-scale lean change

INTERVIEW – Rose Keanly discusses the role of lean in a strategic business transformation in the financial services sector and the dos and don’ts of bringing lean to a large organization. Rose Heathcote: What triggered the need for a transformation at Old Mutual? Rose...

Buy-in, Do-in, Stay-in

In our work with organisations and people embarking on the Lean Transformation Journey we often hear people say that “buy-in” by top management is an essential success factor. Indeed, research confirms that top management commitment is a critical success factor for...

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