Turning Strategy into Operational Results.
We partner with leaders to improve operational performance, strengthen organisational capability and develop cultures of continuous improvement. By combining practical consulting with leadership development and capability building, we help organisations achieve results that last.
Lean Africa Summit 2026
Join Africa’s leading operational excellence event and learn from global experts through practical workshops, executive networking and real-world case studies designed to help organisations improve performance.
International Study Tours 2027
Experience operational excellence first-hand through exclusive study tours to world-class organisations.
As Africa’s member of the Lean Global Network, we connect organisations with internationally recognised Lean thinking, global expertise and proven practices adapted for African business environments.
OUR EXPERTS
Meet the Experts Driving
Operational Excellence
Across Africa
Samantha Allen is the Chief Executive Officer of Lean Institute Africa and an Adjunct MBA Lecturer at the University of Cape Town Graduate School of Business. She is an Operational Excellence and Business Transformation specialist with extensive experience leading improvement initiatives across healthcare, financial services, oil and gas, manufacturing and the public sector. Having spent nearly a decade in the United Kingdom implementing Lean methodologies within the National Health Service, Samantha brings both international expertise and practical implementation experience to organisations across Africa. She is a Lean Six Sigma Black Belt, accredited facilitator, assessor and moderator, and works closely with executive teams to strengthen leadership, improve operational performance and develop continuous improvement capability that delivers measurable, sustainable business results.
Tshepo Thobejane is a Director at Lean Institute Africa and an Industrial Engineer with extensive experience helping organisations improve operational performance across manufacturing, logistics, supply chain, banking, management consulting and public healthcare. His work focuses on Lean Thinking, operational planning, leadership development and business transformation, enabling organisations to build management systems that deliver sustainable results. Tshepo is recognised for combining practical implementation experience with deep expertise in systems thinking and organisational learning. Alongside his consulting work, he is an established thought leader whose articles on Lean leadership, problem-solving and continuous improvement have been published internationally. He works with executive teams across Africa to strengthen organisational capability, improve execution and build cultures of operational excellence.
Ben Hoseus is the Director of Business Development at Lean Institute Africa and an internationally experienced Operational Excellence consultant. Throughout his career, he has partnered with organisations across North America, Europe, Asia and Africa to lead Lean transformation initiatives, improve operational performance and develop leadership capability. Raised in the principles of the Toyota Production System, Ben is passionate about helping organisations solve complex business challenges through practical problem-solving, systems thinking and continuous improvement. His expertise spans manufacturing, supply chain optimisation, organisational transformation and executive capability development. Ben works closely with leaders to build high-performing teams, strengthen management systems and create cultures of continuous improvement that deliver sustainable, measurable business results.
Bongani Mangcipu is a Senior Associate at Lean Institute Africa and an experienced Operational Excellence and Strategic Transformation leader. His expertise spans Lean Thinking, business transformation, leadership development and operational performance improvement, with a strong focus on helping organisations build capability and deliver sustainable results. Bongani works alongside executive teams and operational leaders to identify opportunities for improvement, strengthen management systems and develop cultures of continuous improvement. Known for his servant leadership approach, he combines practical implementation experience with a passion for developing people and improving organisational performance. His work enables organisations to solve complex operational challenges, improve customer value and create long-term business resilience through structured, continuous improvement.
Maxine Swanepoel is a Junior Consultant at Lean Institute Africa, supporting organisations in their pursuit of operational excellence and sustainable business improvement. Working alongside senior consultants, she contributes to consulting engagements through business analysis, process observation, research, workshop support and continuous improvement initiatives. Her experience includes assisting organisations in identifying operational challenges, analysing processes and developing practical recommendations that improve performance. In addition to her consulting responsibilities, Maxine brings expertise in digital strategy and business communications, helping translate complex improvement concepts into accessible, value-driven solutions. Passionate about continuous learning, innovation and Lean Thinking, she is committed to developing practical consulting capabilities while helping organisations build stronger, more resilient operations and achieve lasting business results.
Creating Measurable Business Impact
Ready to Transform Your Organisation?
Let’s discuss how we can help you improve performance, develop capability and achieve sustainable business results.
Thought Leadership
Practical Insights for Leaders Driving Organisational Performance
Stay ahead with expert discussions, case studies and practical strategies designed to help organisations improve performance and navigate an evolving business landscape.
Operational Excellence in Botswana
Digital Transformation and AI Use Cases with Nathalie Khodr
Preparing for TWI Basic Training
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