25 – 27 August 2026

Frontline Leadership and Workplace Training Skills  Cape Town

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50+ reviews (4.8 of 5)

TWI Training

by Lean Institute Africa

Develop Stronger Supervisors, Better Training Systems and More Engaged Teams (TWI Job Instruction & Job Relations)

Many organisations invest heavily in systems, technology, and process improvement initiatives but continue to struggle with inconsistent performance, skills gaps, poor onboarding, training challenges, and frontline leadership issues.

The Frontline Leadership and Workplace Training Skills Programme, based on the internationally recognised Training Within Industry (TWI) methodology, equips supervisors, team leaders, trainers, and managers with practical skills to train employees effectively, build stronger working relationships, and create more consistent operational performance. TWI has been used globally for decades and remains a foundational element of Lean leadership and operational excellence systems.

This is an open public course, meaning individuals from any organisation can register and attend on the scheduled training dates. Participants gain practical leadership and training skills that can be applied immediately within manufacturing, healthcare, logistics, mining, government, financial services, retail, and service environments.

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Register 3 or more participants from the same organisation and receive a 10% discount on each registration.

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Individual

Develop practical coaching and leadership skills to improve training, standard work and team performance.

R 14,995 (ex VAT)

 

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Custom Solutions

Corporate Training

Empower your leadership and team performance through globally recognized TWI Basic Training.

 

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This programme is ideal for professionals responsible for training, supervising, coaching, or leading others.

Suitable roles include:

  • Supervisors
  • Team Leaders
  • Production Leaders
  • Shift Leaders
  • Frontline Managers
  • Operations Managers
  • Training Coordinators
  • Skills Development Facilitators
  • HR Practitioners
  • Quality Professionals
  • Lean Practitioners
  • Continuous Improvement Leaders
  • Healthcare Team Leaders
  • Government Supervisors
  • Logistics Managers

No previous TWI experience is required.

Benefits for Individuals

Participants will gain:

  • Practical leadership skills
  • Improved communication abilities
  • Enhanced coaching capabilities
  • Better problem-solving skills
  • Increased confidence when leading teams
  • Stronger training and facilitation techniques
  • Internationally recognised TWI knowledge

The skills learned can be applied immediately in any workplace where people, performance, and operational results matter.

Benefits for Organisations

Organisations implementing TWI principles often experience improvements in:

  • Employee onboarding
  • Training effectiveness
  • Workforce capability
  • Safety performance
  • Quality consistency
  • Employee engagement
  • Knowledge retention
  • Productivity
  • Standardisation
  • Operational performance

TWI provides a practical foundation for Lean, Operational Excellence, Continuous Improvement, and Lean Transformation initiatives by ensuring that people development keeps pace with process improvement.

Intensive Practical Training

This highly interactive programme combines:

  • Facilitator-led learning
  • Practical workplace exercises
  • Real-world leadership scenarios
  • Team discussions
  • Skills practice sessions
  • Coaching activities
  • Workplace application exercises

Participants leave with practical tools they can immediately apply within their own teams and departments.

Workplace Application

Throughout the programme, participants practise the methods using real workplace examples, ensuring the learning translates directly into improved workplace performance.

Globally Recognised Methodology

The programme aligns with internationally recognised TWI principles and standards, providing participants with proven approaches that have been successfully applied across industries worldwide.

Learning Approach

Our approach focuses on learning by doing.

Participants actively practise:

  • Delivering training
  • Creating Job Breakdown Sheets
  • Coaching employees
  • Handling workplace challenges
  • Facilitating learning
  • Leading people effectively

This practical approach ensures skills are retained and applied long after the programme is completed.

Effective Workplace Training

Learn how to:

  • Train employees consistently
  • Accelerate onboarding and induction
  • Develop training plans
  • Transfer critical job knowledge
  • Reduce learning curves
  • Improve workplace competence
  • Standardise training methods

Standard Work and Skills Transfer

Participants will learn how to:

  • Break jobs into critical steps
  • Identify key points within tasks
  • Create Job Breakdown Sheets
  • Reduce variation in work methods
  • Improve process consistency
  • Support quality and safety standards

Standardised work and effective training form the foundation for operational excellence and continuous improvement.

Frontline Leadership Skills

Develop practical leadership capabilities including:

  • Communication skills
  • Coaching techniques
  • Employee engagement
  • Team development
  • Performance conversations
  • Conflict resolution
  • Building accountability

Building High-Performing Teams

Learn how supervisors and team leaders can:

  • Improve employee motivation
  • Strengthen team culture
  • Build trust and cooperation
  • Increase workforce capability
  • Support continuous improvement initiatives
  • Create positive workplace relationships
  • Globally recognised certification in TWI Basic Training
  • Practical, hands-on learning that can be applied immediately
  • Facilitated by experienced Lean and leadership practitioners
  • Focused on real workplace leadership challenges
  • Designed to deliver measurable operational and people outcomes
  • Suitable across manufacturing, service, healthcare, and public sector environments
  • Combines leadership development with operational performance improvement

Open Public Training in Cape Town

This programme is offered as an open public course in Cape Town on selected dates throughout the year.

Professionals from any organisation are welcome to attend, creating a valuable learning environment where participants can share experiences, challenges, and best practices from multiple industries.

Why Choose Lean Institute Africa?

Lean Institute Africa is one of Africa’s leading providers of Operational Excellence, Lean Leadership, Continuous Improvement, and Workforce Development training.

Delivered in partnership with internationally recognised TWI experts, this programme combines proven global methodologies with practical African business experience.

Participants benefit from experienced facilitators, practical workplace examples, and proven leadership approaches that help organisations develop capable leaders, engaged employees, and sustainable operational performance.

Register for Frontline Leadership and Workplace Training Skills Programme

Develop the leadership, coaching, and workplace training skills needed to build stronger teams, improve performance, and create a culture of continuous improvement.

Join professionals from across South Africa and Africa and learn how effective training and leadership can become powerful drivers of operational excellence and organisational success.

Facilitators

Ben Hoseus

Director

Ben Hoseus has broad experience across multiple sectors, with a focus on both the public and private domains.

He has successfully led the development and execution of impactful Lean initiatives in various countries globally, driving lasting improvements in process efficiency and organizational transformation. Ben is deeply committed to leadership development and continuous improvement and brings a wealth of expertise in business strategy and operational excellence.