PERFORMANCE PARTNERSHIPS
Build the Capability to Keep Improving.
Improving performance once is not the hardest part. The challenge is building the systems, capability and discipline to sustain improvement and continue getting better.
Lean Institute Africa’s Performance Partnerships are flexible, longer-term relationships designed to help organisations sustain performance, build internal improvement capability and extend the capacity of their teams.
From annual benchmarking and executive coaching to establishing an Improvement Office or developing internal practitioners, the partnership is shaped around what the organisation needs to become increasingly capable over time.
Talk to Us About a Performance Partnership
Transformation shouldn’t disappear when the project ends. Organisations invest significant time and money improving performance, developing people and introducing new ways of working. Yet improvements can gradually disappear when:
Leadership attention moves elsewhere.
Internal improvement teams lack capacity or experience.
New management systems aren’t consistently used.
Capability remains concentrated in a few people.
Improvement activity becomes disconnected from strategic priorities.
Data exists, but isn’t being converted into useful performance insight.
THREE WAYS WE CREATE VALUE
SUSTAIN
Protect the gains you’ve made.
Improvement needs active management.
We work with organisations to ensure new ways of working become embedded and performance continues to improve rather than gradually returning to previous levels.
This can include:
- Annual maturity assessments and benchmarking
- Performance + Management System reviews
- Executive and leadership coaching
- Improvement programme reviews
- Benefits tracking
- Continuous improvement support
The objective
Make improvement part of how the organisation operates not something that happened during a project.
BUILD
Build your own internal improvement capability.
The strongest organisations don’t depend indefinitely on external consultants to improve.
We help organisations develop the people, structures, systems and capability to lead improvement themselves.
Improvement Office / Centre of Excellence
We can help design and establish an internal improvement capability responsible for coordinating and accelerating improvement across the organisation.
Support can include:
- Improvement Office design or Interim Improvement Office
- Purpose and mandate
- Roles and responsibilities
- Governance
- Improvement methodology
- Project selection and prioritisation
- Performance reporting
- Capability development
Train-the-Trainer
Develop internal facilitators and practitioners capable of delivering Lean and Operational Excellence methodologies and programmes within the organisation.
This allows organisations to scale capability faster and more sustainably.
Internal Practitioner Development
Build the capability of improvement specialists, Operational Excellence teams, transformation teams and internal change leaders through structured development, coaching and application.
Leadership Capability
Coach leaders to manage performance, solve problems, lead improvement and build stronger management systems.
The objective
Transfer capability into the organisation so improvement can scale.
EXTEND
Add capability where you need it.
Some organisations don’t need—or want—to build every capability internally.
LIA can work as an extension of the organisation’s improvement, transformation or performance capability, providing specialist expertise and capacity when required.
This could include:
Improvement Office Support
Provide ongoing specialist support to an existing Operational Excellence, Transformation or Improvement Office.
Improvement Portfolio Support
Help identify, prioritise and manage improvement opportunities aligned to strategic objectives.
Coaching & Expert Support
Provide ongoing access to experienced LIA practitioners for internal improvement teams and leaders.
Transformation & Benefits Tracking
Provide independent oversight of whether improvement and transformation initiatives are delivering the intended operational and financial benefits.
The objective
Give your organisation access to capability without having to build all of it internally.
THE VALUE OF AN ONGOING PARTNERSHIP
Sustained Performance
Protect improvements and prevent performance from slipping backwards.
Stronger Internal Capability
Develop leaders and teams capable of improving the organisation themselves.
Faster Improvement
Give internal teams access to expertise and capacity when they need it.
Better Performance Visibility
Turn operational data into useful management insight.
Greater Return on Transformation
Track whether initiatives are producing the intended financial and operational benefits.
Continuous Benchmarking
Regularly reassess capability and identify the next opportunities for improvement.
