Description
Why Attend?
Organisations often invest significantly in strategy, technology, systems and process improvement, yet struggle to sustain results when leadership behaviours do not support continuous improvement.
This masterclass equips participants with practical leadership approaches, tools and frameworks that can be applied across manufacturing, service, public-sector and operational environments.
Participants will explore how to:
- Build psychologically safe workplaces
- Encourage innovation and effective problem-solving
- Increase employee engagement and participation
- Develop leaders who coach and empower rather than simply direct
- Strengthen collaboration across teams
- Support operational excellence and continuous improvement initiatives
What You Will Learn
Lean Leadership Principles
- Understand the role leaders play in operational excellence
- Move beyond traditional command-and-control leadership
- Align strategy, people and organisational performance
- Develop leaders who act as coaches and mentors
Psychological Safety
- Understand psychological safety and its relationship to performance
- Strengthen trust within teams
- Create environments where employees feel comfortable speaking up
- Encourage experimentation, learning and constructive feedback
Team Engagement and Collaboration
- Strengthen communication and teamwork
- Increase employee participation in improvement activities
- Build greater accountability and ownership
- Manage workplace conflict constructively
Developing Continuous Improvement Cultures
- Establish behaviours that support sustainable improvement
- Encourage problem-solving throughout the organisation
- Create an environment that supports innovation and learning
- Integrate continuous improvement into everyday operations
Practical Leadership Application
- Identify leadership behaviours that enable high performance
- Learn from practical examples and real-world case studies
- Develop actions that can be implemented within your organisation
Who Should Attend?
This masterclass is designed for professionals responsible for leading people, improving organisational performance or driving transformation.
It is particularly relevant for:
- Manufacturing Managers
- Operations Managers
- Production Managers
- Continuous Improvement Practitioners
- Team Leaders and Supervisors
- Senior Executives and Directors
Learning Outcomes
By completing the masterclass, participants will be better equipped to:
- Apply Lean Leadership principles within their organisation
- Create psychologically safe working environments
- Improve collaboration and team engagement
- Coach and empower employees more effectively
- Strengthen continuous improvement cultures
- Improve organisational performance through people-centred leadership
- Support operational excellence and organisational transformation
About TWIMS Masterclasses
TWIMS Masterclasses represent the highest level of executive short-course learning offered by the Toyota Wessels Institute for Manufacturing Studies.
These focused one-day programmes are designed for senior manufacturing leaders, executives and public-sector professionals looking for practical perspectives on manufacturing, leadership, operational excellence and industrial development in Africa.
