7. Ownership, Ownership, Ownership
This is the most important word in the implementation of a Lean Management System: A leader’s most difficult task will be to understand how to create ownership and accountability in their teams.
If the leader owns the process, the metrics, the reporting and the problem-solving, what motivation will the team have to get involved?
The trick is to allow the team to take full ownership and accountability of their work, while the leader takes the role of coach to support their activities.
People want to be given responsibility to help solve the problem and the authority to act on it!