Dr John Toussaint summarises his article about a system-wide lean healthcare transformation by saying: ‘Learnings from many healthcare organisations around North America have led to the above framework for the lean transformation in healthcare.
This includes establishing a core set of principles to guide the system, committing to personal change as leaders, focusing on creating a model cell addressing a critical need, developing a lean central office with appropriate expertise, and creating a daily management system that includes leaders’ standard work. Learning to spread the model cell work requires supportive administrative functions. These include changes to human development, finance, and IT systems.’
Read the full article here.