Description
Why Attend?
Many organisations invest heavily in strategy, systems, technology, and process improvement initiatives but fail to realise sustainable results because leadership behaviours do not support continuous improvement.
Participants will gain practical tools and frameworks that can be applied immediately within manufacturing, service, public sector, and operational environments.
What You Will Learn
Lean Leadership Principles
- Understanding the role of leadership in operational excellence
- Moving beyond command-and-control leadership
- Creating alignment between strategy, people, and performance
- Developing leaders as coaches and mentors
Psychological Safety
- Understanding psychological safety and its impact on performance
- Building trust within teams
- Creating environments where people feel safe to speak up
- Encouraging learning and experimentation
Team Engagement and Collaboration
- Strengthening communication and teamwork
- Improving employee participation in improvement activities
- Building accountability and ownership
- Managing conflict constructively
Developing Continuous Improvement Cultures
- Creating sustainable improvement behaviours
- Encouraging problem-solving at all levels
- Supporting innovation and learning
- Embedding continuous improvement into daily operations
Practical Leadership Application
- Leadership behaviours that support high performance
- Real-world case studies and examples
- Action planning for implementation within your organisation
Who Should Attend?
This programme is ideal for: Anyone responsible for leading teams, improving performance, or driving organisational change will benefit from this masterclass.
Learning Outcomes
- Apply Lean Leadership principles within their organisation
- Create psychologically safe working environments
- Improve team engagement and collaboration
- Develop leaders who coach and empower employees
- Strengthen continuous improvement cultures
- Enhance organisational performance through people-centred leadership
- Support operational excellence and transformation initiatives
About TWIMS Masterclasses
The TWIMS Masterclasses represent the highest level of executive short-course learning offered by the Toyota Wessels Institute for Manufacturing Studies.
These one-day programmes are designed for senior manufacturing leaders, executives, and public-sector professionals seeking practical insights into the future of manufacturing, leadership, operational excellence, and industrial development in Africa.
