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Rose Heathcote, Lean Institute Africa CEO, contributed to this piece by the ‘Lean Sensei Women’ published on the Lean Post.

“In our new Digital era, some dream of people-free production lines. First because machines are expected to do repetitive and complex tasks in a more reliable and predictable way than human beings. And second, less often openly admitted, because it may be a chance to move out of critical activities the costly, occasionally procrastinating humans, who demand rest, recognition, rights and a fair share of the profits. But the assumption that people-free plants or services would fare better is totally overlooking what humans bring into the operation: thinking, and particularly lean thinking!” Read more