This is my second attempt at this newsletter. The first was about this plug, attached…
lean28 September 2015
A major challenge that all customer-facing service organisations have is that customers require the service…
lean24 August 2015
Below is a short update on the GDoH & LIA service delivery improvement project with a…
lean22 August 2015
Following the implementation of the Lean approach in four Gauteng hospitals, there have been drastic…
lean30 July 2015
Written by Charmaine Cunningham In 2005 Lewis Pugh undertook the world’s most southerly long-distance swim…
lean12 May 2015
The GDoH and Lean Institute Africa (LIA) have initiated a programme to improve staff efficiency…
lean25 March 2015
Written by Charmaine Cunningham Place two fingers on the inside of your wrist, just the…
lean12 February 2015
