Constancy of Purpose in Turbulent Times
Executing your 2018 Plan with Confidence, Consistency and Cadence We are so close to the end…
lean5 December 2017
The on-going evolution of Lean Management – November 2016 Newsletter
In the late 80’s and early 90’s, I was the manager of a group of…
lean24 November 2016
How LIA is Creating Value for its Customers – August 2016 Newsletter
Have you come to this page from our email newsletter? One often reads that Lean…
lean21 July 2016
Human Resources and the Lean Transformation – July 2016 Newsletter
How to develop lean thinkers? How to develop lean practitioners? How to develop the next…
lean27 June 2016
Lean Healthcare Summit 2015
World-renowned, lean healthcare leader Dr John Toussaint was our keynote speaker at the summit, and we were…
lean5 November 2015
Dr John Toussaint: On Redesigning Processes for the Patient
In the lead up to the Lean Healthcare Summit happening in Johannesburg on 26 October,…
lean23 October 2015
Cracking the Code to Reduce Service Delivery Waiting Times – August 2015 Newsletter
A major challenge that all customer-facing service organisations have is that customers require the service…
lean24 August 2015
John Toussaint provides a guide to a system-wide lean healthcare transformation
Written by Dr John Toussaint The full article is published on Planet Lean Dr John Toussaint…
lean16 July 2015
The Promise of Lean in Healthcare, by John S. Toussaint, and Leonard L. Berry
The article The Promise of Lean in Health Care, by John S. Toussaint M.D., and Leonard L.…
lean18 June 2015
On death and dying and organisational change
Written by Charmaine Cunningham ‘Buy-in’ is a term commonly used when talking about change in…
lean28 May 2015
